Appendix B: Numeric Summary of Survey Responses by Respondent Type (continued 3)

Users of Public Reports of Hospital Quality: Who, What, Why, and How?

Health Care Professional Respondents

1) What best describes you? I am a: (choose only one)

DescriptionAll Web Sites
n=320
Count%
Health care professional (for example, doctor, nurse, hospital executive)320100.0%

Experience Ratings

2) How would you rate your experience using the Web site? (rating scale 0-10)

All Web Sites
n=320
MeanMedianStd Dev
7.358.002.24
3) How easy was it to use the Web site? (rating scale 0-10)
All Web Sites
n=320
MeanMedianStd Dev
7.678.002.16

Purpose of your visit

4) What was the primary purpose of your visit to the Web site today? To: (choose only one)

PurposeAll Web Sites
n=320
Count%
Compare my hospital's performance to other hospitals' performance8827.5%
See how my hospital is performing5416.9%
Get practical information about a hospital165.0%
Choose a hospital to make a patient referral144.4%
Choose a hospital for myself82.5%
Quality improvement82.5%
General interest in Web site content226.9%
Academic123.8%
Other5115.9%
Missing4714.7%
5) Were you able to accomplish the primary purpose of your visit? (choose only one)
ResponseAll Web Sites
n=320
Count%
Definitely11736.6%
Mostly9228.7%
Only partially4313.4%
Not at all268.1%
Missing4213.1%
6) Did you have other reasons (in addition to the primary reason above) for your visit today? To: (choose all that apply)
ReasonsAll Web Sites
n=320
Count%
See how my hospital is performing5918.4%
Compare my hospital's performance to other hospitals' performance6520.3%
Choose a hospital to make a patient referral92.8%
Choose a hospital for myself92.8%
Get practical information about a hospital (phone number, location)113.4%
No, I had no other reason11937.2%
Other4012.5%
Missing5216.3%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

What would you like added or changed?

7) What additional information would make the Web site more useful? More information about: (choose all that apply)

Additional InformationAll Web Sites
n=320
Count%
Quality measures that are not currently included7824.4%
Quality by inpatient service (for example, intensive care unit, pediatric unit)6319.7%
Costs for patients (for example, cost of a procedure, cost of a hospital stay)8727.2%
Methodology used to calculate performance measures (for example, risk adjustment methods)7824.4%
Detailed results for each hospital (for example, sample size or 95% confidence intervals around their performance)7824.4%
Hospitals that are not currently on the Web site3310.3%
Individual doctors within a hospital5517.2%
Other3611.3%
Missing11034.4%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

8) What would make the Web site easier for you to use? (choose all that apply)

Suggested ImprovmentsAll Web Sites
n=320
Count%
Provide a different way of searching the Web site319.7%
Provide a different way of sorting the results on the Web site4413.8%
Make the information easier to understand (for example, fewer technical terms)226.9%
Make it easier to find the best hospital3210.0%
Require fewer clicks to get information that I want5216.3%
Other3510.9%
Missing17153.4%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

9) Please use this box to write any details about what would make this Web site more useful or easier for you to use.

 

[Write-in answers only. Go to Appendix C for written answers.]

10)  How likely are you to visit the Web site again? (choose only one)

ResponseAll Web Sites
n=320
Count%
Very likely15548.4%
Likely7222.5%
Unlikely216.6%
Very unlikely41.3%
Missing6821.2%

Demographics

11)  Are you a: (choose all that apply) [If "Physician" or "Nurse", branch to "What is your specialty?"]

ResponseAll Web Sites
n=320
Count%
Physician3410.6%
Nurse practitioner175.3%
Nurse4012.5%
Executive5216.3%
Quality manager5216.3%
Administration206.3%
Other4012.5%
Missing7222.5%

For this question, the total number of answers may be greater than the number of respondents, because each respondent could choose more than one answer.

12)  What is your specialty? (choose only one)

SpecialtyAll Web Sites
n=51
Count%
Internal medicine1529.4%
Family medicine/general practice1223.5%
Pediatrics23.9%
Surgery611.8%
Psychiatry00.0%
Obstetrics/gynecology23.9%
Other1325.5%
Missing12.0%
13)  What is your age? (choose only one)
AgeAll Web Sites
n=320
Count%
<18 years old00.0%
18 to 2410.3%
25 to 34195.9%
35 to 44237.2%
45 to 548727.2%
55 to 6410432.5%
65 to 74123.8%
75 or older10.3%
Missing7322.8%
Current as of December 2011
Internet Citation: Appendix B: Numeric Summary of Survey Responses by Respondent Type (continued 3): Users of Public Reports of Hospital Quality: Who, What, Why, and How?. December 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/value/pubreportusers/pubusersapb3.html