Sustainability for Community Quality Collaboratives: An Overview of the Art & Science of Building Staying Power

Community quality collaboratives are community-based organizations of multiple stakeholders, including health care providers, purchasers (employers, employer coalitions, Medicaid and others), health plans, and consumer advocacy organizations, that are working together to transform health care at the local level. The Agency for Healthcare Research and Quality offers these organizations many tools to assist in their efforts.

An Overview of the Art & Science of Building Staying Power

Prepared by Lisette Lejnieks, MBA, Center for Health Improvement.

January 2009


Prepared for the Agency for Healthcare Research and Quality Contract No: HHSA290200710022T

To see the print version of the main document, but not the appendixes select: PDF file (PDF File, 150 KB)


 

Contents

Introduction
Life Stages: Designing for the Present and the Future
  Managing Complexity: Artfully Blending the Stakeholder Organizations
Value Is the Core
  Common Community Quality Collaborative Value Propositions
    Public Good
    Access to Data
    Business Opportunities
    Publications
    Membership
Leading Practices
  Leading Practice No. 1: Responding to Compelling Market Circumstances
  Leading Practice No. 2: Providing Effective Leadership
  Leading Practice No. 3: Maintaining Balance Among Stakeholders
  Leading Practice No. 4: Delivering Tangible Value
  Leading Practice No. 5: Communicating Proactively
  Leading Practice No. 6: Establishing a Transparent Management Style
  Leading Practice No. 7: Employing Rigorous Prioritization
  Leading Practices 'To Do' List
Community Quality Collaborative Business Model Insights
  Key Themes in Financial Models
  Common Types of Funding
  Funding Source No.1: Member Fees
  Funding Source No. 2: Grant Funding
  Funding Source No. 3: Contract Payments
  Funding Source No. 4: Revenue from Transactions or Products
  Funding Source No. 5: Revenue from Services or Consultation
  Funding Source No.6: Investment Returns
  Funding Source No. 7: Other Funding Sources
Tools to Help Build Staying Power in Your Community Quality Collaborative
Acknowledgments
References

Appendixes — Sustainability Planning Toolbox
A. Case Studies
  A-1 Pacific Business Group on Health Quality Initiatives: The Power of Diversification
  A-2 The Puget Sound Health Alliance: Behind the Scenes of a Big Win
  A-3 Pittsburgh Regional Health Initiative: The Quest to Bring Big Ideas to Life
B. Sample Sustainability Planning Project Goals and Roles Statement
C. Sample Timeline Template
D. Sample Prework Checklist
E. Stakeholder Surveys
  E-1. Sample Priority Stakeholder Survey
  E-2. Sample Market Scan Questions
  E-3. Sample Leading Practices Survey
F. Strategic Prioritization Model
G. Dashboard (Progress Report)- Program Level
H. Development Committee Plan
I. Annotated Bibliography
J. Sustainability Planning for Community Quality Collaboratives: Ten Key Questions to Guide Your Planning Efforts
  Appendix J-1: Report #1: Oregon Health Care Quality Corporation
  Appendix J-2: Report #2: Louisiana Health Care Quality Forum
K. Sample Community Quality Collaborative Work Plan
L. Sample Strategic Sustainability Plan

Current as of January 2009
Internet Citation: Sustainability for Community Quality Collaboratives: An Overview of the Art & Science of Building Staying Power. January 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/quality-resources/value/suscqcollab/index.html