Slide 30

Project RED: Module 1: Preparing to Redesign Your Discharge Program

Provides a four-module training program to help hospitals implement Project RED.

Establish Your Gap Analysis

Sample Current State Process

  • Discharge order.
  • Discharge instruction form.
  • Discharge teaching on day of discharge.
  • No discharge advocate.
  • No appt scheduled.
  • No post DC phone call.
  • No PCP DC Summary.

Project RED Components

  • Med reconciliation.
  • National guideline used.
  • Follow-up appointment.
  • Outstanding tests.
  • Post DC services.
  • Written DC care plan.
  • Emergency contact.
  • Patient education.
  • Demonstrated learning.
  • DC summary to PCP.
  • Post DC phone call.


Performing a gap analysis will help your team begin to understand what it might take to move your process from current state to the Project RED process. Because you will go through the process of determining your high-level processes, you will be able to clearly and consistently across team members articulate the gaps in an organized and efficient manner without blaming one another or wasting time through story telling.

Page last reviewed August 2011
Internet Citation: Slide 30: Project RED: Module 1: Preparing to Redesign Your Discharge Program. August 2011. Agency for Healthcare Research and Quality, Rockville, MD.