Slide 22

Project RED: Module 2: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 22

Provides a four-module training program to help hospitals implement Project RED.

Meeting the Patient

  • Review the patient's admission notes
    • History and physical
    • Medication reconciliation
    • Preliminary plan of care
  • Meet the patient and family
    • Describe DA's role
    • Assess concerns, including potential post-discharge needs
  • Initiate Patient Care Plan and checklist

Notes:

Before the DA meets the patient, he or she has learned about the patient from the admitting notes and perhaps by talking with the nursing and medical staff. The medical staff may have determined the plan of care using a critical pathway.

The first meeting's purpose is to begin the relationship with the patient and explain the DA's role: To coordinate discharge plans, prepare the patient for a safe transition home, and help the patient become comfortable with and knowledgeable about what to do at home.

The DA may want to follow up on specific issues noted in the record and discuss concerns the patient or family has about going home. The DA may consider showing the patient a blank version of the Patient Care Plan to give an idea of the information that will be provided at discharge.

Page last reviewed August 2011
Internet Citation: Slide 22: Project RED: Module 2: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 22. August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/hospital/red/module2/slide22.html