Slide 29

Project RED: Module 2: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 29

Provides a four-module training program to help hospitals implement Project RED.

Case Managers

  • Post-discharge services
  • Social work
  • Utilization review
  • Financial support

Notes:

Case managers are very involved in discharge planning. Clarifying how the DA works with the case manager is an important step in re-engineering your discharge process. Case managers are experienced professionals, usually nurses or social workers, who develop close relationships with patients and may provide education related to the patient's condition and arrange post-discharge services. In addition to the education that case managers provide, the DA will provide daily education and the final teaching at discharge. Close communication between the case manager and DA should include discussion of the educational content each is providing as well as discussing post-discharge needs and services.

Page last reviewed August 2011
Internet Citation: Slide 29: Project RED: Module 2: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 29. August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/hospital/red/module2/slide29.html