Slide 25

Project RED: Module 3: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 25

Provides a four-module training program to help hospitals implement Project RED.

Teach-Back Steps*

  1. Use simple lay language; explain the concept or demonstrate the process avoiding technical terms; use a professional translator if a language barrier exists
  2. Ask the patient or caregiver to repeat the concept in his or her own words or to demonstrate the process
  3. Identify and correct misunderstandings or an incorrect procedure
  4. Ask the patient or caregiver to repeat the concept or repeat the process to demonstrate understanding
  5. Repeat steps 3 and 4 until clinician is convinced comprehension and ability to perform process is adequate and safe

*Society of Hospital Medicine

Notes:

The Society of Hospital Medicine offers these five steps for teach-back.

Current as of August 2011
Internet Citation: Slide 25: Project RED: Module 3: The Re-Designed Discharge Process: Patient Admission and Care and Treatment Education: Slide 25. August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/hospital/red/module3/slide25.html