Slide 27

Project RED: Module 4: Re-Engineering Patient Discharge: The Hospital

Provides a four-module training program to help hospitals implement Project RED.

Quantitative Impact

  • Outcome metrics
    • Readmissions.
    • Patient satisfaction.
    • Patient compliance.
    • Medication errors after discharge.
  • Process metrics
    • Staff time spent on new process compared with old process.
    • Other process changes, such as calls to physicians, efficiency, etc.

Notes:

Throughout the project, the team has been collecting qualitative data using the metrics selected in earlier modules.

Current as of August 2011
Internet Citation: Slide 27: Project RED: Module 4: Re-Engineering Patient Discharge: The Hospital . August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/hospital/red/module4/slide27.html