13. Common Process Breakdowns Resulting in Potentially Avoidable Readm

Reducing Avoidable Hospital Readmissions

Text version of slide presentation.

Common Process Breakdowns Resulting in Potentially Avoidable Readmissions (continued)

  • Poor transfer of information to patient:
    • Poor patient understanding of how to use medications after hospital discharge.
    • Patient doesn't understand warning signs that warrant an emergency call to their physician.
  • Poor transfer of information to ambulatory caregivers:
    • Hospital to nursing home staff.
    • Hospital to primary care physician.
    • Lack of clarity on end of life care preferences.

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Page last reviewed June 2009
Internet Citation: 13. Common Process Breakdowns Resulting in Potentially Avoidable Readm: Reducing Avoidable Hospital Readmissions. June 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/hospital/red/readmissions/readslide13.html