Slide 46

Project RED: Re-Engineered Discharge (Staff Training)

Provides a four-module training program to help hospitals implement Project RED.

Process Metrics

  • Average time to notify DA about new admission
  • Average time from admission to first patient visit by DA (initiation of care plan) — only for patients who meet all criteria
  • Percent of patients' PCPs notified within 24 hours discharge
  • Percent of follow-up phone calls made within 48 hours
  • Percent of follow-up calls requiring second call by pharmacist (if non-pharmacist makes first call)
  • Percent of patients completing post-discharge survey (30 days after discharge)


Note: Edit the slides to include only the metrics you intend to use.

Page last reviewed August 2011
Internet Citation: Slide 46: Project RED: Re-Engineered Discharge (Staff Training). August 2011. Agency for Healthcare Research and Quality, Rockville, MD.