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On-Time Quality Improvement Manual for Long-Term Care Facilities

Table 2. Health IT Steps Description

Health IT Action StepDescription
Select VendorFacility chooses software vendor to support, at a minimum, CNA daily documentation and access to On-Time reports. A facility is not required to use a specific Health IT vendor to participate in the program.
Install software and train staff

Vendor and facility establish:

  • Timeline and detailed plan for installing and testing hardware and software and then
  • Schedule for training facility staff on software use.
On-Time Health IT requirements added to software and tested

Using On-Time Health IT specifications, facility works with vendor to ensure that On-Time program requirements are added to the vendor software and then tested to ensure they are working as designed.

The On-Time facilitator manages this work step with the Health IT vendor, including:

  • Requirements review to confirm that vendor understands On-Time requirements and to work with developers on details of specifications, feasibility, and timeline.
  • Gap analysis to identify what needs to be added to current software.
  • Timeline monitoring to integrate On-Time requirements into software.
  • Coordination of formal Health IT testing process.

Return to Document

Current as of January 2011
Internet Citation: On-Time Quality Improvement Manual for Long-Term Care Facilities: Table 2. Health IT Steps Description. January 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/long-term-care/resources/ontime/ontimeqimanual/qimanltab2.html