Tools and Resources for Practice Transformation and Quality Improvement
Resources and tools in this section fall into seven categories:
Implementing Primary Care Transformation. AHRQ has measures and guides to help achieve the medical home vision of comprehensive, patient-centered, coordinated care; accessible services; and quality and safety.
Delivering Primary Care Practice Facilitation. Practice facilitation is trained support to help practices improve the care they deliver through specific evidence-based care or models of care. Explore resources for building practice facilitation programs, training facilitators, and working with practices.
Integrating Behavioral Health and Primary Care. The AHRQ Academy offers numerous tools and resources to help integrate behavioral health and primary care, including playbooks, measures, and lexicons.
Creating Teams and Team-based Care. Well-implemented team-based care can improve the comprehensiveness, coordination, efficiency, effectiveness, and value of care, as well as patient and provider satisfaction. TeamSTEPPS® and other tools can facilitate the needed changes in the culture and organization of care.
Improving Health Literacy. Everyone—not just those with limited health literacy—faces challenges in understanding health information and navigating the healthcare system. AHRQ’s tools help organizations become health literate: they ensure everyone is able to find, understand, and use health information and services.
Optimizing Digital Healthcare and Workflow. AHRQ has tools to help primary care practices embed evidence, patient-reported outcomes, and clinical decision support in their electronic health records and improve the functionality of their health IT systems.
Assessing Patient Experience and Satisfaction. The Clinician & Group Survey of the Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) assesses patient experiences with healthcare providers and staff in doctors' offices. Survey results can be used to: improve care by providers, sites of care, medical groups, or provider networks; equip consumers with information to choose healthcare providers, physician practices, or medical groups.