5 Steps to Safer Health Care

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May 2005 (30 seconds, Real Media, 852 MB high, 380 MB low) The 5 Steps to Safer Health Care video PSAs emphasize that good communication between health care providers and patients often can reduce a potential source of problems in an increasingly complex health care system. The PSA features Laura Innes, who plays Dr. Kerry Weaver on the NBC show ER. These were developed through the joint effort of AHRQ, HHS' Centers for Medicare & Medicaid Services, the Office of Personnel Management, and the Department of Labor. Transcript.

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Public Service Announcement (Transcript)

When it comes to getting the best possible health care, you have a starring role to play.

These simple steps will help you get the care you need.

Ask your doctor or nurse questions if you have concerns.

Keep an up-to-date list of all medications, and ask for results of tests and procedures.

Ask which hospital is best for your needs, and if you need surgery, make sure you and your doctor agree on exactly what will be done.

Get involved in the health care process. 

Your health depends on it.

For more information, call 800-358-9295.

END

Current as of September 2008

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Internet Citation:

5 Steps to Safer Health Care. Public Service Announcement. September 2008. Video transcript. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/qual/5stepstrpsa.htm

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