| Patient Safety Culture Composites |
Respondent Interaction with Patients |
With
direct interaction |
Without
direct interaction |
| 97 Hospitals both years |
92 Hospitals both years |
13,063 Most Recent
Respondents |
3,179 Most Recent
Respondents |
12,254 Previous
Respondents |
35,122 Previous
Respondents |
| 1. Teamwork Within Units |
Most Recent |
80% |
82% |
| Previous |
78% |
81% |
| Change |
2% |
1% |
| 2. Supervisor/Manager Expectations & Actions Promoting Patient Safety |
Most Recent |
76% |
76% |
| Previous |
74% |
76% |
| Change |
2% |
0% |
| 3. Management Support for Patient Safety |
Most Recent |
72% |
78% |
| Previous |
71% |
77% |
| Change |
1% |
1% |
| 4. Org Learning—Continuous Improvement |
Most Recent |
74% |
74% |
| Previous |
71% |
73% |
| Change |
3% |
1% |
| 5. Overall Perceptions of Patient Safety |
Most Recent |
68% |
69% |
| Previous |
65% |
66% |
| Change |
3% |
3% |
| 6. Feedback & Communication About Error |
Most Recent |
63% |
67% |
| Previous |
61% |
66% |
| Change |
2% |
1% |
| 7. Communication Openness |
Most Recent |
63% |
64% |
| Previous |
60% |
64% |
| Change |
3% |
0% |
| 8. Frequency of Events Reported |
Most Recent |
63% |
62% |
| Previous |
61% |
60% |
| Change |
2% |
2% |
| 9. Teamwork Across Units |
Most Recent |
61% |
62% |
| Previous |
60% |
60% |
| Change |
1% |
2% |
| 10. Staffing |
Most Recent |
58% |
56% |
| Previous |
58% |
53% |
| Change |
0% |
3% |
| 11. Handoffs & Transitions |
Most Recent |
51% |
43% |
| Previous |
49% |
41% |
| Change |
2% |
2% |
| 12. Nonpunitive Response to Error |
Most Recent |
46% |
51% |
| Previous |
44% |
48% |
| Change |
2% |
3% |
540 Gaither Road Rockville, MD 20850 
