Skip Navigation U.S. Department of Health and Human Services www.hhs.gov/
Agency for Healthcare Research Quality http://www.ahrq.gov
www.ahrq.gov/
Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report

Table B-1. Composite-Level Average Percent Positive Response by Work Area/Unit

Patient Safety Culture Composites Work Area/Unit
Anesthesiology Emergency ICU (any type) Lab Medicine Obstetrics Pediatrics Pharmacy Psych/Mental Health Radiology Rehabilitation Surgery
177 H 486 H 401 H 526 H 518 H 345 H 236 H 464 H 232 H 539 H 464 H 506 H
1,184 R 9,703 R 12,040 R 9,273 R 17,143 R 8,088 R 4,534 R 5,226 R 4,298 R 10,528 R 7,429 R 17,393 R
1. Teamwork Within Units 79% 79% 83% 79% 74% 80% 80% 78% 79% 79% 86% 78%
2. Supv/Mgr Expectations & Actions Promoting Patient Safety 74% 72% 72% 75% 72% 73% 75% 77% 76% 76% 81% 74%
3. Organizational Learning-Continuous Improvement 71% 65% 69% 72% 69% 69% 72% 75% 70% 69% 74% 74%
4. Mgmt Support for Patient Safety 65% 62% 59% 71% 65% 66% 67% 70% 67% 72% 75% 68%
5. Overall Perceptions of Patient Safety 64% 55% 56% 70% 55% 61% 65% 65% 59% 72% 76% 67%
6. Feedback & Communication About Error 64% 56% 56% 65% 57% 60% 61% 67% 66% 63% 70% 64%
7. Communication Openness 66% 61% 61% 63% 56% 63% 63% 70% 63% 64% 72% 64%
8. Frequency of Events Reported 58% 56% 56% 64% 61% 60% 60% 59% 63% 54% 61% 64%
9. Teamwork Across Units 54% 48% 53% 56% 56% 54% 53% 55% 53% 56% 61% 53%
10. Staffing 58% 49% 52% 54% 50% 56% 58% 56% 55% 62% 62% 56%
11. Handoffs & Transitions 41% 48% 47% 37% 47% 53% 46% 32% 39% 41% 40% 40%
12. Nonpunitive Response to Error 44% 37% 39% 43% 39% 42% 41% 56% 46% 46% 59% 45%
Average Across Composites 62% 57% 59% 62% 58% 61% 62% 63% 61% 63% 68% 62%

Key: H = Hospitals; R = Respondents

Note: Average percent totals in the table may not sum to exactly 100% due to rounding of decimals.

Return to Appendix B

 

AHRQAdvancing Excellence in Health Care