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Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report

Table B-11. Average Percent Distribution of Work Area/Unit Patient Safety Grades by Interaction With Patients

Work Area/Unit Patient Safety Grade Interaction With Patients
WITH direct interaction WITHOUT direct interaction
614 Hospitals 596 Hospitals
143,052 Respondents 43,658 Respondents
A Excellent 24% 28%
B Very Good 48% 49%
C Acceptable 23% 20%
D Poor 5% 3%
E Failing 1% 0%

Note: Average percent totals in the table may not sum to exactly 100% due to rounding of decimals.

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