Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report. Table B-9

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Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report

Patient Safety Culture Composites	Interaction With Patients
	WITH direct interaction	WITHOUT direct interaction
	614 Hospitals	596 Hospitals
	143,052 Respondents	43,658 Respondents
1. Teamwork Within Units	79%	81%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety	75%	76%
3. Organizational Learning-Continuous Improvement	71%	72%
4. Management Support for Patient Safety	69%	76%
5. Overall Perceptions of Patient Safety	64%	66%
6. Feedback & Communication About Error	62%	66%
7. Communication Openness	62%	64%
8. Frequency of Events Reported	60%	62%
9. Teamwork Across Units	57%	58%
10. Staffing	56%	53%
11. Handoffs & Transitions	45%	38%
12. Nonpunitive Response to Error	43%	47%
Average Across Composites	62%	63%