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Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report

Table D-1. Trending: Composite-Level Average Percent Response by Work Area/Unit

# WorkArea/Unit
Anesthesiology Emergency ICU (any type) Lab Medicine Obstetrics Pediatrics Pharmacy Psych/ Mental Hlth Radiology Rehabilitation Surgery
No. of Hospitals Both Years 42 146 114 164 171 101 62 135 60 161 139 154
No. of Most Recent Respondents 293 3,442 4,032 2,926 7,598 2,600 1,356 1,705 1,174 3,275 2,090 5,282
No. of Previous Respondents 406 3,120 3,895 2,865 6,220 1,876 1,525 1,560 1,220 3,082 1,941 5,328


Patient Safety Culture Composites Survey WorkArea/Unit
Anesthesiology Emergency ICU (any type) Lab Medicine Obstetrics Pediatrics Pharmacy Psych/Mental Hlth Radiology Rehabilitation Surgery
1. Teamwork Within Units Most Recent 83% 79% 82% 79% 75% 81% 77% 78% 77% 79% 86% 79%
Previous 77% 76% 80% 78% 72% 74% 77% 75% 71% 78% 82% 75%
Change 6% 3% 2% 1% 3% 7% 0% 3% 6% 1% 4% 4%
2. Supv/Mgr Expectations & Actions Promoting Patient Safety Most Recent 75% 71% 70% 75% 72% 74% 78% 76% 77% 77% 83% 74%
Previous 70% 73% 71% 75% 72% 72% 72% 76% 74% 76% 80% 74%
Change 5% -2% -1% 0% 0% 2% 6% 0% 3% 1% 3% 0%
3. Org Learning—Continuous Improvement Most Recent 71% 65% 69% 73% 71% 72% 74% 75% 70% 71% 75% 75%
Previous 71% 63% 68% 69% 67% 68% 65% 74% 66% 67% 71% 71%
Change 0% 2% 1% 4% 4% 4% 9% 1% 4% 4% 4% 4%
4. Management Support for Patient Safety Most Recent 64% 63% 59% 72% 65% 69% 66% 69% 65% 74% 74% 69%
Previous 70% 60% 59% 71% 63% 64% 65% 68% 61% 70% 74% 67%
Change -6% 3% 0% 1% 2% 5% 1% 1% 4% 4% 0% 2%
5. Overall Perceptions of Patient Safety Most Recent 59% 54% 56% 71% 55% 62% 64% 64% 57% 73% 74% 68%
Previous 61% 55% 55% 71% 53% 58% 63% 64% 57% 70% 73% 65%
Change -2% -1% 1% 0% 2% 4% 1% 0% 0% 3% 1% 3%
6. Feedback & Communication About Error Most Recent 66% 55% 54% 65% 56% 62% 62% 65% 68% 64% 71% 64%
Previous 60% 55% 53% 63% 56% 58% 60% 63% 58% 64% 68% 63%
Change 6% 0% 1% 2% 0% 4% 2% 2% 10% 0% 3% 1%
7. Communication Openness Most Recent 62% 60% 61% 62% 55% 63% 64% 69% 66% 63% 71% 64%
Previous 70% 58% 60% 62% 55% 62% 64% 66% 59% 61% 67% 64%
Change -8% 2% 1% 0% 0% 1% 0% 3% 7% 2% 4% 0%
8. Frequency of Events Reported Most Recent 59% 57% 57% 66% 62% 62% 62% 60% 65% 56% 61% 65%
Previous 45% 57% 57% 64% 59% 58% 57% 57% 57% 52% 62% 62%
Change 14% 0% 0% 2% 3% 4% 5% 3% 8% 4% -1% 3%
9. Teamwork Across Units Most Recent 50% 47% 52% 57% 56% 54% 53% 53% 51% 57% 60% 53%
Previous 54% 49% 50% 55% 56% 52% 50% 54% 46% 55% 58% 52%
Change -4% -2% 2% 2% 0% 2% 3% -1% 5% 2% 2% 1%
10. Staffing Most Recent 53% 47% 54% 54% 51% 58% 60% 54% 53% 64% 61% 55%
Previous 46% 49% 52% 54% 51% 51% 60% 52% 51% 62% 60% 55%
Change 7% -2% 2% 0% 0% 7% 0% 2% 2% 2% 1% 0%
11. Handoffs & Transitions Most Recent 37% 47% 46% 38% 49% 54% 47% 31% 40% 44% 38% 40%
Previous 36% 48% 48% 38% 47% 49% 45% 31% 37% 42% 42% 41%
Change 1% -1% -2% 0% 2% 5% 2% 0% 3% 2% -4% -1%
12. Nonpunitive Response to Error Most Recent 43% 38% 38% 44% 41% 42% 43% 54% 51% 45% 57% 45%
Previous 39% 35% 38% 43% 40% 37% 46% 52% 39% 44% 56% 46%
Change 4% 3% 0% 1% 1% 5% -3% 2% 12% 1% 1% -1%

Return to Appendix D

 
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