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Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report

Table D-11. Trending: Average Percent Distribution of Work Area/Unit Patient Safety Grade by Interaction With Patients

Work Area/Unit Patient Safety Grade Interaction With Patients
WITH direct interaction WITHOUT direct interaction
203 Hospitals Both Years 198 Hospitals Both Years
48,941 Most Recent Respondents 15,100 Most Recent Respondents
7,300 Previous Respondents 2,079 Previous Respondents
A Excellent Most Recent 24% 29%
Previous 22% 25%
Change 2% 4%
B Very Good Most Recent 47% 48%
Previous 46% 48%
Change 1% 0%
C Acceptable Most Recent 23% 20%
Previous 25% 22%
Change -2% -2%
D Poor Most Recent 5% 3%
Previous 6% 4%
Change -1% -1%
E Failing Most Recent 1% 1%
Previous 1% 1%
Change 0% 0%

Note: Average percent totals in the table may not sum to exactly 100% due to rounding of decimals.

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