Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report. Table D-9

You Are Here: AHRQ Home > Patient Safety & Medical Errors > Surveys on Patient Safety Culture > Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report > Table D-9

Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report

Patient Safety Culture Composites		Interaction with Patients
		WITH direct interaction	WITHOUT direct interaction
		203 Hospitals Both Years	198 Hospitals Both Years
		48,941 Most Recent Respondents	15,100 Most Recent Respondents
		7,300 Previous Respondents	2,079 Previous Respondents
1. Teamwork Within Units	Most Recent	79%	81%
	Previous	77%	78%
	Change	2%	3%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety	Most Recent	75%	77%
	Previous	74%	76%
	Change	1%	1%
3. Organizational Learning—Continuous Improvement	Most Recent	72%	73%
	Previous	69%	71%
	Change	3%	2%
4. Management Support for Patient Safety	Most Recent	70%	76%
	Previous	67%	74%
	Change	3%	2%
5. Overall Perceptions of Patient Safety	Most Recent	65%	66%
	Previous	62%	64%
	Change	3%	2%
6. Feedback & Communication About Error	Most Recent	62%	67%
	Previous	60%	65%
	Change	2%	2%
7. Communication Openness	Most Recent	61%	64%
	Previous	60%	63%
	Change	1%	1%
8. Frequency of Events Reported	Most Recent	61%	62%
	Previous	59%	60%
	Change	2%	2%
9. Teamwork Across Units	Most Recent	57%	59%
	Previous	56%	57%
	Change	1%	2%
10. Staffing	Most Recent	56%	54%
	Previous	55%	50%
	Change	1%	4%
11. Handoffs & Transitions	Most Recent	47%	40%
	Previous	46%	38%
	Change	1%	2%
12. Nonpunitive Response to Error	Most Recent	44%	49%
	Previous	42%	45%
	Change	2%	4%