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Becoming a High Reliability Organization: Operational Advice for Hospital Leaders.

Figure 7. Hospital leaders must juggle many environmental factors that affect their facilities.

Figure 7. Hospital leaders must juggle many environmental factors that affect their facilities. A drawing of a man in a white coat juggling six balls. Each ball has a name: quality, safety, policy, training, cost, and communication.

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AHRQ  Advancing Excellence in Health Care