Mistake-proofing the Design of Health Care Processes. Figures 8.19 and 8.20

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Mistake-Proofing the Design of Health Care Processes

Figure 8.19. For each admission, a new copy of this piece of folded card stock is placed on the patient's overbed table

Photograph of a card with information given to every patient admitted to the hospital. A new copy of this piece of folded card stock is placed on the patient's over-bed table.

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Figure 8.20. St. Joseph's Hospital says "It's OK to ask 'Did you wash your hands?'"

Photograph of a card used at St. Joseph's Hospital to provide information to patients on what is expected of the staff for medical patient safety. The heading on the card reads 'It's OK to ask 'Did you wash your hands?''

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