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Agency for Healthcare Research Quality www.ahrq.gov
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Patient Centeredness

Patient centered care is respectful of and responsive to individual patient preferences, needs, and values and ensures that patient values guide all clinical decisions. Measures of patient centeredness tracked in the NHDR include:

  • Patient-provider communication
  • Patient-provider relationship

For findings related to all measures of patient centeredness, go to Table 2.12a and Table 2.12b at the end of this chapter. Patient-provider communication and relationship are discussed in the section on patient perceptions of care in Chapter 3, Access to Health Care.

 

AHRQ Advancing Excellence in Health Care