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Nursing Home Survey on Patient Safety Culture

Chart 1. Item-level Comparative Results from 40 Pilot Test Nursing Homes Continued (Text Description)

Item Survey Items by Resident
Safety Culture Area
Survey Item Percent Positive Response All Pilot Nursing Homes Average % Positive
MIN MAX
10. Communication Openness
B7 1. Staff ideas and suggestions are valued in this nursing home. 60% 22% 94%
B9R 2. Staff opinions are ignored in this nursing home. 56% 27% 92%
B11 3. It is easy for staff to speak up about problems in this nursing home. 59% 32% 90%
11. Nonpunitive Response to Mistakes
A10R 1. Staff are blamed when a resident is harmed. 42% 20% 81%
A12R 2. Staff are afraid to report their mistakes. 58% 31% 78%
A15 3. Staff are treated fairly when they make mistakes. 61% 27% 83%
A18 4. Staff feel safe reporting their mistakes. 58% 22% 83%
12. Staffing
A3 1. We have enough staff to handle the workload. 34% 9% 82%
A8R 2. Staff have to hurry because they have too much work to do. 33% 11% 63%
A16 3. Residents’ needs are met during shift changes. 63% 33% 91%
A17R 4. It is hard to keep residents safe here because so many staff quit their jobs. 61% 21% 95%

Note: The item's survey location is shown to the left. An "R" indicates a negatively worded item, where the percent positive response is based on those who responded "Strongly disagree" or "Disagree," or "Never" or "Rarely" (depending on the response category used for the item).

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