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Survey User's Guide: Nursing Home Survey on Patient Safety

Table 2. Example of How To Calculate Item and Composite Percent Positive Scores

Four Items Measuring "Staffing" For Positively Worded Items, # of "Strongly Agree" or "Agree" Responses For Negatively Worded Items, # of "Strongly Disagree" or "Disagree" Responses Total # of Responses to Item (Excluding NA/DK & Missing Responses) Percent Positive Response on Item
Item A3-positively worded:
"We have enough staff to handle the workload"
120 NA* 260 120/260=46%
Item A16-positively worded:
"Residents' needs are met during shift changes"
130 NA* 250 130/250=52%
Item A8-negatively worded:
"Staff have to hurry because they have too much work to do"
NA* 110 240 110/240=46%
Item A17-negatively worded:
"It is hard to keep residents safe here because so many staff quit their jobs"
NA* 140 250 140/250= 56%

*NA = Not applicable
Average percent positive response across the 4 items = 50%

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