Administering and Using Results From Nursing Home SOPS: Experiences of a Florida Nursing Home

Slide Presentation

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.

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1. Administering and Using Results From Nursing Home SOPS: Experiences of a Florida Nursing Home
2. Objectives
3. Facility Demographics
4. Project Involvement
5. Data Collection
6. Survey Distribution
7. Report Results
8. Demographic Data Analysis
9. Facility Strengths
10. Improvement Process
11. Improvement Opportunities
12. Action Plan—Staffing
13. Quality of Life CNAs
14. Action Plan-Compliance with Procedures
15. Procedure Compliance
16. Action Plan-Nonpunitive Response to Mistakes
17. Response to Mistakes
18. Action Plan-Nonpunitive Response to Mistakes
19. Staff Afraid to Report
20. Action Plan-Handoffs
21. Report on New Patients
22. Survey Successes
23. Survey Challenges
24. Conclusion
25. It is our Duty to our Employees, and Most Importantly, our Residents to Explore Every Possibility to Enhance Patient Care to the Best of our Ability
26. Questions?

Current as of October 2010

Internet Citation:

Administering and Using Results From Nursing Home SOPS: Experiences of a Florida Nursing Home. Text version of slide presentation. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/qual/nhsurvey10/barrontacall/barrontacall.htm