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Patient Self-Management Support Programs: An Evaluation

Table 1. Four Models of Self-management Support

Position of program within the health care system Extent of personal interaction between patient and coach and physician
Face-to-face By telephone None
Responsibility of patient's primary care provider 1. Internal, primary care model    
Positioned outside of patient's primary care setting 2. External "on-the-ground" model 3. External call-center model 4. Remote model

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