Consumer Assessment of Healthcare Providers and Systems: Overview - Redirect Redirect Consumer Assessment of Healthcare Providers and Systems (CAHPS®): Overview has been updated. Go to:https://cahps.ahrq.govPlease update your bookmark. Current as of August 2012 Internet Citation: Consumer Assessment of Healthcare Providers and Systems: Overview - Redirect. August 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/redirects/dept1.html