Health Care Delivery
The Agency for Healthcare Research and Quality (AHRQ) supports research to improve health literacy as it pertains to prevention, healthy living, chronic disease management, patient-centered health care, cultural competence, and health disparities. This Program Brief summarizes both research findings and research in progress.
Health care providers take many approaches to bridge barriers to communication that stem from racial, ethnic, cultural, and linguistic differences. "Cultural competence" encompasses both interpersonal and organizational interventions and strategies for overcoming those differences. This document examines how cultural competence affects health care delivery and health outcomes, and it is sponsored by AHRQ and the Office of Minority Health (OMH). Part 1 of the report comprises the introduction and key findings.