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Exhibit 1. Preliminary Conceptual Framework (Text Description)

Guide to Patient and Family Engagement: Environmental Scan Report

Hospital-based interventions and materials

  • Intervention and educational strategies
    Content, mode, media, and dosage.

Individual characteristics of the target audiences

  • Patient and family
    Knowledge, attitudes, beliefs, skills, and self-efficacy.
  • Health care professional
    Knowledge, attitudes, beliefs, skills, and self-efficacy.

Organizational and individual behaviors
Around patient and family engagement in safety and quality

Anticipated outcomes:

  • Improved communication.
  • Improved provider-patient partnerships.
  • Improved quality of care/patient safety.
  • Improved patient experiences of care.
  • More efficient use of resources.
  • Improved provider satisfaction.
  • Improved patient outcomes/health.

Organizational context within hospitals
Organizational culture, resources, facilitators, and constraints

Environmental Context

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Current as of May 2012
Internet Citation: Exhibit 1. Preliminary Conceptual Framework (Text Description): Guide to Patient and Family Engagement: Environmental Scan Report. May 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex1-text.html