Exhibit 11. Supporting Increases in Patient Knowledge, Skills, and Abilities Guide to Patient and Family Engagement: Environmental Scan Report DescriptionWho is involvedOutcomes measuredEngaging and supporting patients and families in transition planning32,188-194Designating a person to ensure patient and family involvement in care from admission to post-dischargeCare coordinator, patient, familyCare coordinators typically spent from 1 to 2½ hours per discharge.32,194Patient satisfaction with the discharge process increased.193,194Patients receiving the intervention were half as likely to be readmitted to hospitals as those who did not receive the intervention.190Establishing systems for patients and family members to track medications and health records190-192,195,196Providing patients with daily medication lists, post-discharge medication lists, or post-discharge medical records; participating in medication reconciliationPatient, familyIncreases in number of medication lists reconciled.196Accessing health information182Establishing an information resource center for patients and families within the hospital or providing access to education videos through the hospital's television systemPatient, familyThis literature review did not find outcomes assessed with this strategy.Return to Document Current as of May 2012 Internet Citation: Exhibit 11. Supporting Increases in Patient Knowledge, Skills, and Abilities: Guide to Patient and Family Engagement: Environmental Scan Report. May 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex11.html
Back
