Table 3a. Examples of Evaluation Measures for Self-management Support Programs for Common Chronic Conditions Patient Self-Management Support Programs: An Evaluation A. Structure of self-management support programB. Processes of self-management supportC. Patient self-efficacy and knowledgeD1. Patient behaviorStaffing ratios.Caseload.Staff qualifications.Hours of training.Reach Initial contact rate.Enrollment rate.Completion rate.Appropriate referrals to self-management support program.Assessment Knowledge, gaps.Self-efficacy barriers.Attitude and behavior barriers.Documented staging.Education Education sessions.Content covered.Coaching Contact frequency.Call duration.Call content.A written action plan.Spacers and peak flow meters distributed.Smoking cessation counseling.Knowledge Patient knowledge.Asthma knowledge acquisition.Diabetes knowledge and beliefs.Diabetes knowledge deficiency.Self-efficacy Self-efficacy.Health locus of control.Prescription drug purchase/refills (e.g., beta agonists, inhaled corticosteroids, leukotrine modifiers, oral steroids, other asthma drugs).Persistency of medication use.Time to refill.Self-management practices regarding diet, foot care, physical activity, glucose monitoring, M.D. visits, diabetes health exams.Smoking rates.Quantity and frequency of exercise.Stress management.Breakfast eaten.Patient-provider communication.Ownership and use of peak flow meter.Cognitive symptom management.Note: For this table, common chronic conditions are defined as asthma, cardiovascular disease, depression, diabetes, heart failure, and migraine headaches. Examples are taken from the literature.Return to Document Current as of November 2007 Internet Citation: Table 3a. Examples of Evaluation Measures for Self-management Support Programs for Common Chronic Conditions: Patient Self-Management Support Programs: An Evaluation. November 2007. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/final-reports/ptmgmt/evaluation-table3a.html