Table 6.4. Suggested Improvements to Service Supporting the AHRQ QIs Evaluation of the Use of AHRQ and Other Quality Indicators Number (percent) of interviewees making the recommendationRecommendation10(19%)Provide a template and guidance for using the QIs for public reporting10(19%)Provide guidance on next steps for improving quality once a potential opportunity for improvement is flagged by the QIs8(15%)Collaborate with other organizations to create a national standard set of measures8(15%)Make QIs more user-friendly (such as simpler indicator names)7(13%)Increase responsiveness and speed of user support6(11%)Expand outreach and marketing to more people and more audiences6(11%)Provide guidance for how consumers should interpret values of QIs5(9%)Provide benchmark QI values for various populations4(7%)Add a greater educational component to outreach and user support4(7%)Develop a comprehensive list of who is using the QIs, how they are using them, and impact they are having4(7%)Provide funding for research studies using the QIs3(6%)Improve the process of incorporating feedback from users on the QIs3(6%)Provide guidance on how coding of discharge data can be improved2(4%)Choose 1 statistical software package (SAS or SPSS) and drop the other; also drop/cut back on the PC application2(4%)Contract with other organizations to provide outreach, education, user support, and to disseminate information2(4%)Make the Fact book series more accessible1(2%)AHRQ staff should do communication and relationship-building directly with state agencies rather than using a contractor1(2%)Develop basic educational materials appropriate for local/hospital level (QI director) rather than a researcher, who is already familiar with material, and disseminate them widely1(2%)Develop something like the Dartmouth Atlas charts showing geographic variations in QIs – would help choose which QIs to report1(2%)Make formulas easier to access – some formulas are buried in documents and SAS code and some are missing from documentation1(2%)Provide code for STATA1(2%)Provide FAQs, list of questions already answered, for quick reference1(2%)Provide outreach to promote use of PQIs1(2%)Provide print outreach materials, not just email1(2%)Provide software for Macintosh computers1(2%)Standardize the layout/organization of documentation across measure setsSource: RAND analysis of interview responses.Return to Document Current as of December 2007 Internet Citation: Table 6.4. Suggested Improvements to Service Supporting the AHRQ QIs: Evaluation of the Use of AHRQ and Other Quality Indicators. December 2007. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/final-reports/qualityindicators/tab6-4.html
Back
