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Managing and Evaluating Rapid-Cycle Process Improvements as Vehicles for Hospital System Redesign: Table 1. Schedule for Rapid Improvement Event Week (Kaizen)

Day/TimeFunction
Monday
8:00-8:15Welcome and kickoff by executive staff
8:15-10:00Training on RIE methodology
10:00-10:15Break
10:15-10:45Project scope, aim/goal, metrics, team rules
10:45-11:30Waste walk-through RIE process
11:30-12:15Lunch break
12:15-1:00Education in Lean philosophy and tools
1:00-3:45Map current process & gather data (include 10 minute break)
3:45-4:00Lessons learned/accomplishments
4:00-4:45Team leader/sponsor review
Tuesday
8:00-8:30Review Aim/Goal, Metrics, Project Scope, Current Wastes & Process
8:30-9:00Brainstorm Ideal State Ideas
9:00-11:00Create Future State
11:00-12:00Identify Ideas/Actions to implement to move towards future state
12:00-12:45Lunch Break
12:45-2:00Develop "to-do" list, assign tasks, answer questions, and resolve concerns
2:00-2:10Break
2:10-3:00Develop "to-do" list, assign tasks, answer questions, and resolve concerns
3:00-3:45Educate staff in areas that will be affected by future state changes
3:45-4:00Lessons learned/accomplishments
4:00-4:45Team leader/sponsor review
Wednesday
8:00-12:00Implement changes, educate staff, monitor metrics, and adjust changes.
12:00-12:45Lunch break
12:45-3:45Implement changes, educate staff, monitor metrics, and adjust changes.
3:45-4:00Lessons learned/accomplishments
4:00-4:45Team leader/sponsor review
Thursday
8:00-11:00Implement changes, educate staff, monitor metrics, and adjust changes.
11:00-11:15Break
11:15-12:15Develop standard work for new process, communicate, and train
12:15-1:00Lunch break
1:00-3:00Develop standard work for new process, communicate, and train
3:00-4:00Develop/complete presentation for leadership out-briefing
Friday
8:00-9:00Leadership out-briefing

All team members attend the Friday out-briefing and each participates in the presentation. All the executive staff and the CEO are present at this meeting.

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Page last reviewed September 2007
Internet Citation: Managing and Evaluating Rapid-Cycle Process Improvements as Vehicles for Hospital System Redesign: Table 1. Schedule for Rapid Improvement Event Week (Kaizen). September 2007. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/final-reports/rapidcycle/rapidcycletab1.html