Table 12_1_1-7 2008 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 12_1_1.7Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicare managed care, by State, 2007StatePercentSEAlabama75.71.3Arizona70.61.0Arkansas77.22.5California72.00.6Colorado73.51.6Connecticut75.02.2Delaware73.78.7District of Columbia78.03.8Florida74.10.6Georgia74.51.7Hawaii76.41.6Idaho73.02.1Illinois78.01.2Indiana77.11.6Iowa71.35.3Kansas73.91.8Kentucky75.41.5Louisiana79.51.5Maine79.32.2Maryland76.01.5Massachusetts78.31.3Michigan76.61.5Minnesota75.01.4Missouri73.21.3Montana79.72.1Nebraska74.82.1Nevada70.22.3New Jersey75.51.4New Mexico75.61.6New York75.40.6North Carolina77.81.6Ohio74.70.9Oklahoma73.81.7Oregon73.11.0Pennsylvania78.50.6Puerto Rico81.70.8Rhode Island80.91.6Tennessee76.31.3Texas76.40.9Utah73.11.5Virginia75.72.5Washington74.31.4West Virginia81.62.1Wisconsin78.01.2Key: SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database. Current as of September 2009 Internet Citation: Table 12_1_1-7: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/12_patientcenteredness/T12_1_1-7.html