Table 12_1_1-8 2008 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 12_1_1.8Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicare fee for service, by State, 2007StatePercentSEAlabama75.21.6Alaska74.92.4Arizona71.71.9Arkansas75.12.2California72.01.1Colorado74.52.2Connecticut73.62.2Delaware78.02.2District of Columbia75.12.4Florida72.51.1Georgia71.51.6Hawaii77.42.3Idaho72.72.6Indiana74.91.5Iowa74.52.4Kansas76.12.4Kentucky73.01.8Louisiana76.81.9Maine76.92.3Maryland74.91.6Massachusetts75.11.6Michigan75.01.2Minnesota77.42.3Mississippi76.52.4Missouri72.01.7Montana75.52.5Nebraska72.72.5Nevada73.82.5New Hampshire74.22.4New Jersey73.61.4New Mexico71.52.5New York74.71.0North Carolina74.31.4North Dakota70.82.7Ohio73.61.2Oklahoma69.92.2Oregon72.12.6Pennsylvania76.71.2Puerto Rico80.22.3Rhode Island77.82.3South Carolina77.71.7South Dakota73.42.7Tennessee74.61.6Texas74.11.1Utah68.72.8Vermont74.52.4Virgin Islands79.62.4Virginia74.81.4Washington70.01.8West Virginia73.92.3Wisconsin75.11.6Wyoming71.02.5Key: SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database. Current as of September 2009 Internet Citation: Table 12_1_1-8: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/12_patientcenteredness/T12_1_1-8.html