Table 12_1_3-5d 2008 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 12_1_3.5dAdults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them, by education,a United States, 2005Population groupTotalLess than high schoolHigh school graduateAt least some collegePercentSEPercentSEPercentSEPercentSETotal8.90.312.60.97.90.58.40.4Age18–4411.10.516.01.49.90.910.30.745–648.20.413.11.57.90.87.30.665 and over5.40.57.61.34.30.85.00.7GenderMale8.60.412.21.49.00.87.30.6Female9.20.413.01.17.20.69.20.5RaceWhite, single race8.50.311.40.97.20.58.50.5Black, single race11.41.018.82.811.81.67.71.2Asian, single race10.31.8****8.21.8NHOPI, single race********AI/AN, single race********Multiple races8.52.1******EthnicityNon-Hispanic, all races8.80.313.01.07.90.58.20.5Non-Hispanic, White8.30.311.41.27.10.58.30.5Non-Hispanic, Black11.41.019.12.911.81.67.41.2Hispanic10.60.811.51.28.71.410.81.5Family incomebNegative/poor14.21.016.41.913.41.611.91.7Near poor/low10.00.711.71.18.81.19.81.5Middle9.80.611.81.78.50.810.00.8High6.90.510.41.85.40.87.10.6Employment status, ages 18–64Employed9.50.414.71.58.60.69.00.5Not employed10.90.715.11.69.91.09.01.1Health insurance, ages 18–64Any private8.50.412.71.67.90.78.20.5Public only14.31.118.51.910.61.313.12.2Uninsured15.51.315.32.314.02.217.12.4Health insurance, age 65 and overMedicare only6.41.17.52.06.51.95.31.6Medicare and private4.20.55.61.62.90.84.60.8Medicare and other public9.82.211.63.4****Residence locationcMetropolitan9.10.313.21.08.20.58.50.5 Large central metro10.20.715.21.78.60.99.40.8 Large fringe metro8.60.610.31.78.21.08.40.8 Medium metro8.70.613.52.16.50.98.60.9 Small metro8.50.911.83.510.81.65.91.3Nonmetropolitan7.80.710.51.87.01.17.30.8 Micropolitan8.60.913.12.57.71.47.51.1 Noncore6.40.86.51.6**6.91.2Language spoken most often at homeEnglish8.70.312.91.17.70.58.20.5Other11.60.911.41.311.02.012.21.9Perceived health statusExcellent/very good/good8.00.312.11.06.90.57.50.4Fair/poor14.30.814.01.612.71.416.21.6Activity limitationscBasic activities11.40.811.21.411.21.411.81.3Complex activities14.41.115.62.014.72.013.21.9Neither basic nor complex activities8.20.312.21.07.10.57.90.5a Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, over the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.c For more information, see the MEPS entry in Appendix A, Data Sources.* - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Financing, Access and Cost Trends, Medical Expenditure Panel Survey. Current as of September 2009 Internet Citation: Table 12_1_3-5d: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/12_patientcenteredness/T12_1_3-5d.html