Table 12_1_3-7 2008 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 12_1_3.7Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always listened carefully to them, Medicare managed care, by State, 2007StatePercentSEAlabama77.71.3Arizona73.40.9Arkansas79.42.5California75.10.6Colorado75.41.7Connecticut78.32.1Delaware60.09.6District of Columbia81.23.6Florida74.10.6Georgia76.91.6Hawaii78.41.6Idaho72.22.1Illinois78.51.2Indiana78.81.6Iowa68.45.6Kansas75.01.8Kentucky77.21.5Louisiana80.71.5Maine79.92.1Maryland74.41.5Massachusetts77.11.3Michigan77.21.5Minnesota75.31.4Missouri73.01.3Montana78.72.1Nebraska76.52.0Nevada68.12.3New Jersey75.41.4New Mexico76.81.6New York76.80.6North Carolina78.11.5Ohio74.41.0Oklahoma72.71.7Oregon73.81.0Pennsylvania79.80.6Puerto Rico85.00.8Rhode Island82.31.6Tennessee77.31.3Texas75.70.9Utah73.91.5Virginia75.52.5Washington75.41.4West Virginia82.22.1Wisconsin79.31.1Key: SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database. Current as of September 2009 Internet Citation: Table 12_1_3-7: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/12_patientcenteredness/T12_1_3-7.html