Table 14_4_6-1a 2008 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 14_4_6.1aPeople with difficulty contacting their usual source of care over the telephone, by race, United States, 2005Population groupTotalSingle raceMultiple racesWhiteBlackAsianNHOPIAI/ANPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSETotal16.10.516.20.614.21.017.62.3**23.55.119.12.7Age0–1712.30.711.90.812.71.414.34.3****15.42.918–4417.30.717.40.815.21.715.92.8****25.85.945–6418.40.818.60.914.61.419.83.3******65 and over17.40.917.21.015.42.6********GenderMale15.80.615.80.714.11.215.22.9****20.33.9Female16.40.516.50.614.31.219.52.4**16.74.218.03.0Family incomeaNegative/poor18.11.118.31.318.31.9******20.94.8Near poor/low15.60.915.61.015.02.123.96.3******Middle15.30.815.20.911.81.621.65.3****22.85.4High16.40.716.70.711.71.614.72.5****23.75.5Education,b age 18 and overLess than high school18.41.117.81.119.72.2********High school graduate16.40.816.50.913.31.617.54.5******At least some college18.20.718.60.813.51.620.02.9****20.74.8Employment status, ages 18–64Employed17.10.717.30.813.91.516.92.3****24.05.1Not employed20.11.020.61.117.92.119.64.9******Health insurance, under age 65Any private15.30.615.50.711.61.315.22.4****17.83.2Public only17.51.017.61.116.81.7******18.64.7Uninsured19.01.318.11.521.13.6********Health insurance, age 65 and overMedicare only17.71.616.61.722.14.9********Medicare and private17.11.217.01.314.64.1********Medicare and other public16.22.518.63.49.42.8********Residence locationcMetropolitan16.30.616.30.615.11.017.32.3****19.72.7 Large central metro17.70.917.51.116.01.421.83.8****19.74.1 Large fringe metro16.10.916.61.014.01.811.13.1****** Medium metro15.81.115.81.215.92.412.13.3****** Small metro13.21.612.91.810.92.6********Nonmetropolitan15.51.315.81.4********** Micropolitan15.81.716.01.8********** Noncore14.82.015.61.9**********Language spoken most often at homeEnglish16.10.616.20.614.11.016.83.1**23.25.219.02.7Other16.61.316.11.420.94.918.73.4******Perceived health statusExcellent/very good/good15.20.515.30.613.11.016.82.4**21.55.518.22.8Fair/poor23.21.223.41.320.11.9********Activity limitations,c age 18 and overBasic activities21.90.922.01.021.22.2********Complex activities24.31.325.11.521.42.3********Neither basic nor complex activities16.70.616.90.712.91.218.52.5****23.34.9a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, at or over the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.c For more information, see the MEPS entry in Appendix A, Data Sources.* - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Financing, Access and Cost Trends, Medical Expenditure Panel Survey. Current as of September 2009 Internet Citation: Table 14_4_6-1a: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/14_facilitators_barrierstocare/T14_4_6-1a.html