Table 14_4_6-1b 2008 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 14_4_6.1bPeople with difficulty contacting their usual source of care over the telephone, by ethnicity, United States, 2005Population groupTotalNon-HispanicHispanic, all racesAll racesWhiteBlackPercentSEPercentSEPercentSEPercentSEPercentSETotal16.10.516.10.616.20.614.11.016.40.9Age0–1712.30.711.80.811.30.912.61.414.21.118–4417.30.717.40.817.60.914.91.716.61.345–6418.40.818.10.918.31.014.81.522.02.265 and over17.40.917.40.917.21.015.62.616.72.9GenderMale15.80.615.90.716.00.714.01.215.21.1Female16.40.516.20.616.40.714.21.217.61.1Family incomeaNegative/poor18.11.118.11.218.41.718.61.918.11.9Near poor/low15.60.915.11.115.01.314.72.117.51.6Middle15.30.815.50.815.51.011.71.713.61.4High16.40.716.40.716.60.811.51.617.32.3Education,b age 18 and overLess than high school18.41.118.21.217.81.419.02.218.81.7High school graduate16.40.816.30.816.50.913.21.617.11.9At least some college18.20.718.30.718.50.813.81.618.01.9Employment status, ages 18–64Employed17.10.717.10.717.30.913.81.517.01.3Not employed20.11.019.91.020.41.217.82.121.92.1Health insurance, under age 65Any private15.30.615.40.615.80.711.51.313.41.3Public only17.51.017.21.117.31.416.71.718.31.6Uninsured19.01.317.91.616.61.921.13.722.42.7Health insurance, age 65 and overMedicare only17.71.617.91.716.81.822.14.9**Medicare and private17.11.217.11.216.91.315.44.3**Medicare and other public16.22.516.13.019.54.4**16.53.6Residence locationcMetropolitan16.30.616.20.616.20.715.01.016.60.9 Large central metro17.70.917.51.117.31.415.81.418.31.2 Large fringe metro16.10.916.31.016.91.114.11.814.02.3 Medium metro15.81.115.91.115.81.215.82.415.22.3 Small metro13.21.613.21.612.91.910.92.612.72.2Nonmetropolitan15.51.315.51.315.91.3**14.93.5 Micropolitan15.81.715.91.616.11.8**15.04.2 Noncore14.82.014.82.115.71.9****Language spoken most often at homeEnglish16.10.616.10.616.20.614.11.016.41.5Other16.61.316.92.414.93.8**16.51.4Perceived health statusExcellent/very good/good15.20.515.30.615.40.613.01.015.10.9Fair/poor23.21.222.61.322.71.420.42.027.22.5Activity limitations,c age 18 and overBasic activities21.90.922.01.022.11.121.32.220.42.9Complex activities24.31.324.31.325.11.621.42.325.43.4Neither basic nor complex activities16.70.616.60.616.80.712.71.217.81.2a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, at or over the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.c For more information, see the MEPS entry in Appendix A, Data Sources.* - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.Key: SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Financing, Access and Cost Trends, Medical Expenditure Panel Survey. Current as of September 2009 Internet Citation: Table 14_4_6-1b: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/14_facilitators_barrierstocare/T14_4_6-1b.html