Table 14_4_6-1c 2008 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 14_4_6.1cPeople with difficulty contacting their usual source of care over the telephone, by family income,a United States, 2005Population groupTotalNegative/poorNear poor/lowMiddleHighPercentSEPercentSEPercentSEPercentSEPercentSETotal16.10.518.11.115.60.915.30.816.40.7Age0–1712.30.716.21.411.81.111.91.210.81.218–4417.30.720.61.716.81.415.31.018.11.245–6418.40.821.92.117.01.618.81.518.01.065 and over17.40.913.91.919.02.016.91.717.71.6GenderMale15.80.617.51.415.71.114.80.916.30.8Female16.40.518.51.215.41.115.80.916.60.8RaceWhite, single race16.20.618.31.315.61.015.20.916.70.7Black, single race14.21.018.31.915.02.111.81.611.71.6Asian, single race17.62.3**23.96.321.65.314.72.5NHOPI, single race**********AI/AN, single race23.55.1********Multiple races19.12.720.94.8**22.85.423.75.5EthnicityNon-Hispanic, all races16.10.618.11.215.11.115.50.816.40.7Non-Hispanic, White16.20.618.41.715.01.315.51.016.60.8Non-Hispanic, Black14.11.018.61.914.72.111.71.711.51.6Hispanic16.40.918.11.917.51.613.61.417.32.3Education,b age 18 and overLess than high school18.41.118.91.717.91.618.81.917.72.0High school graduate16.40.818.82.116.51.615.81.216.31.2At least some college18.20.721.02.218.21.716.71.118.70.9Employment status, ages 18–64Employed17.10.718.62.015.71.416.21.017.90.9Not employed20.11.023.01.819.61.619.21.718.91.8Health insurance, under age 65Any private15.30.616.32.413.31.314.30.916.30.8Public only17.51.018.91.415.11.319.12.514.64.2Uninsured19.01.322.02.718.52.018.92.216.73.2Health insurance, age 65 and overMedicare only17.71.610.22.821.83.416.82.816.93.4Medicare and private17.11.216.94.017.03.016.02.218.01.8Medicare and other public16.22.513.02.819.14.0****Residence locationcMetropolitan16.30.618.41.215.91.115.40.916.50.7 Large central metro17.70.920.91.817.01.717.21.517.21.2 Large fringe metro16.10.916.52.614.31.815.31.517.01.2 Medium metro15.81.117.51.917.72.213.81.516.21.6 Small metro13.21.614.02.211.42.214.12.913.32.2Nonmetropolitan15.51.316.92.614.51.714.91.916.12.0 Micropolitan15.81.718.83.615.42.513.52.117.22.4 Noncore14.82.014.43.413.42.617.33.612.93.3Language spoken most often at homeEnglish16.10.618.11.215.01.015.30.816.60.7Other16.61.318.52.418.22.015.52.013.32.8Perceived health statusExcellent/very good/good15.20.517.11.214.41.014.10.815.90.7Fair/poor23.21.222.41.821.01.725.12.123.92.4Activity limitations,c age 18 and overBasic activities21.90.921.21.720.81.822.32.023.01.8Complex activities24.31.324.42.123.22.325.32.424.43.1Neither basic nor complex activities16.70.617.41.616.51.315.70.917.40.8a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, at or over the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.c For more information, see the MEPS entry in Appendix A, Data Sources.* - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Financing, Access and Cost Trends, Medical Expenditure Panel Survey. Current as of September 2009 Internet Citation: Table 14_4_6-1c: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/14_facilitators_barrierstocare/T14_4_6-1c.html