Table 14_4_6-1d

2008 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_4_6.1d
People with difficulty contacting their usual source of care over the telephone, by education,^a United States, 2005
Population group		Total		Less than high school		High school graduate		At least some college
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		17.7	0.6	18.4	1.1	16.4	0.8	18.2	0.7
Age	18–44	17.2	0.7	18.5	1.6	15.7	1.1	17.7	1.0
	45–64	18.4	0.8	19.8	1.8	16.7	1.2	19.1	1.1
	65 and over	17.2	0.9	16.8	1.6	17.0	1.5	17.7	1.4
Gender	Male	17.6	0.7	18.8	1.4	16.0	1.0	18.1	0.9
Gender	Female	17.7	0.6	18.0	1.3	16.6	0.9	18.4	0.8
Race	White, single race	17.8	0.6	17.8	1.1	16.5	0.9	18.6	0.8
	Black, single race	14.9	1.1	19.7	2.2	13.3	1.6	13.5	1.6
	Asian, single race	19.2	2.5	*	*	17.5	4.5	20.0	2.9
	NHOPI, single race	*	*	*	*	*	*	*	*
	AI/AN, single race	27.2	6.1	*	*	*	*	*	*
	Multiple races	22.5	4.1	*	*	*	*	20.7	4.8
Ethnicity	Non-Hispanic, all races	17.6	0.6	18.2	1.2	16.3	0.8	18.3	0.7
	Non-Hispanic, White	17.7	0.7	17.8	1.4	16.5	0.9	18.5	0.8
	Non-Hispanic, Black	14.8	1.1	19.0	2.2	13.2	1.6	13.8	1.6
	Hispanic	18.1	1.1	18.8	1.7	17.1	1.9	18.0	1.9
Family income^b	Negative/poor	19.5	1.2	18.9	1.7	18.8	2.1	21.0	2.2
	Near poor/low	17.4	1.1	17.9	1.6	16.5	1.6	18.2	1.7
	Middle	16.7	0.8	18.8	1.9	15.8	1.2	16.7	1.1
	High	18.0	0.7	17.7	2.0	16.3	1.2	18.7	0.9
Employment status, ages 18–64	Employed	17.1	0.7	17.1	1.6	16.0	1.0	17.7	0.8
Employment status, ages 18–64	Not employed	20.1	1.0	22.3	1.6	16.8	1.4	21.5	1.6
Health insurance, ages 18–64	Any private	17.0	0.7	16.1	1.6	15.0	0.9	18.1	0.8
	Public only	21.3	1.3	22.2	2.0	20.0	1.9	21.8	2.4
	Uninsured	20.8	1.4	22.5	2.5	20.6	2.4	19.4	2.5
Health insurance, age 65 and over	Medicare only	17.3	1.6	17.1	2.2	15.6	2.5	19.3	3.3
	Medicare and private	17.0	1.2	16.7	2.7	16.8	1.9	17.3	1.6
	Medicare and other public	16.3	2.5	16.3	3.3	22.6	6.2	*	*
Residence location^c	Metropolitan	17.9	0.6	19.0	1.2	16.1	0.8	18.6	0.8
	Large central metro	19.6	1.0	21.5	1.9	18.0	1.6	19.6	1.4
	Large fringe metro	18.2	1.1	16.5	2.1	15.7	1.3	20.1	1.5
	Medium metro	17.0	1.2	19.7	2.5	14.7	1.4	17.5	1.5
	Small metro	14.1	1.8	14.0	2.4	15.8	2.6	12.9	2.1
	Nonmetropolitan	16.4	1.2	15.9	2.0	17.2	1.8	15.8	1.3
	Micropolitan	16.5	1.5	14.2	2.7	17.7	1.9	16.3	1.9
	Noncore	16.2	2.2	18.3	2.8	16.3	3.3	14.9	2.5
Language spoken most often at home	English	17.7	0.6	18.6	1.2	16.3	0.8	18.3	0.7
Language spoken most often at home	Other	17.5	1.5	17.3	1.9	17.6	2.7	17.8	2.7
Perceived health status	Excellent/very good/good	16.7	0.6	16.9	1.2	15.3	0.8	17.5	0.7
Perceived health status	Fair/poor	23.1	1.1	22.3	1.7	21.9	1.8	25.4	1.9
Activity limitations,^c age 18 and over	Basic activities	21.7	1.0	21.6	1.6	22.4	1.5	21.2	1.5
	Complex activities	24.1	1.2	26.2	2.1	22.8	1.9	23.5	2.3
	Neither basic nor complex activities	16.7	0.6	16.2	1.2	15.1	0.8	17.8	0.8

^a Persons age 18 and over. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, at or over the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^c For more information, see the MEPS entry in Appendix A, Data Sources.

* - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access and Cost Trends, Medical Expenditure Panel Survey.

Current as of September 2009

Internet Citation: Table 14_4_6-1d: 2008 National Healthcare Quality and Disparities Reports. September 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr08/14_facilitators_barrierstocare/T14_4_6-1d.html