Table 14_1_1-2

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.2
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,^a United States, 2002
				Composite measure
				Always		Usually		Sometimes or never
Population group		Total population (in thousands)^e	Percent with visit	Percent	SE	Percent	SE	Percent	SE
Total		210,321	71.8	54.4	0.5	34.6	0.4	10.8	0.3
Age	18–44	109,368	63.2	51.0	0.6	35.7	0.6	13.1	0.4
	45–64	67,058	77.9	55.5	0.7	34.6	0.6	9.7	0.4
	65 and over	33,895	88.2	60.4	1.0	31.9	0.9	7.4	0.5
Gender	Male	101,083	63.0	55.0	0.7	34.2	0.6	10.6	0.4
Gender	Female	109,238	80.0	54.0	0.6	34.8	0.5	11.0	0.3
Race	White, single race	173,470	72.9	53.9	0.5	35.4	0.4	10.4	0.3
	Black, single race	23,576	67.3	61.9	1.2	26.3	1.1	11.4	0.7
	Asian, single race	8,701	62.8	47.4	2.8	37.8	2.2	14.5	1.6
	NHOPI, single race	569	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	AI/AN, single race	1,756	69.4	55.9	4.3	25.6	3.1	18.4	2.9
	Multiple races	2,249	77.2	45.7	3.8	40.3	3.0	13.8	2.3
Ethnicity	Non-Hispanic, all races	184,637	74.2	54.2	0.5	35.3	0.4	10.3	0.3
	Non-Hispanic, White	148,725	75.9	53.6	0.5	36.4	0.4	9.8	0.3
	Non-Hispanic, Black	23,227	67.2	61.7	1.3	26.4	1.1	11.5	0.7
	Hispanic	25,684	54.9	56.6	1.0	27.5	0.8	15.6	0.8
Family income^b	Negative/poor	21,994	66.7	54.8	1.1	29.1	0.9	15.7	0.9
	Near poor/low	35,754	66.3	54.7	1.1	32.4	0.9	12.5	0.6
	Middle	66,057	68.9	53.8	0.8	34.8	0.7	11.2	0.5
	High	86,516	77.6	54.6	0.7	36.3	0.6	8.9	0.3
Education^c	Less than high school	44,153	65.3	55.9	0.9	30.4	0.8	13.4	0.6
	High school graduate	68,761	69.0	55.2	0.7	33.6	0.6	10.9	0.4
	At least some college	96,078	76.8	53.3	0.7	36.8	0.5	9.7	0.4
Employment status, ages 18–64	Employed	142,060	67.2	52.8	0.5	35.8	0.5	11.2	0.3
Employment status, ages 18–64	Not employed	34,356	75.4	53.7	0.9	33.0	0.7	13.2	0.6
Health insurance, ages 18–64	Any private	134,138	73.5	52.9	0.6	36.6	0.5	10.4	0.3
	Public only	14,759	75.5	57.1	1.2	27.0	1.0	15.6	1.0
	Uninsured	27,530	41.7	49.8	1.5	30.9	1.1	18.8	1.1
Health insurance, age 65 and over	Medicare only	9,670	86.1	60.4	1.8	30.6	1.5	8.7	0.9
	Medicare and private	20,289	89.6	59.9	1.3	33.4	1.1	6.6	0.6
	Medicare and other public	3,663	88.2	63.5	2.5	27.5	2.1	8.6	1.1
Residence location^d	Metropolitan	175,517	71.6	54.1	0.5	34.6	0.5	11.1	0.3
	Large central metro	63,998	68.7	52.3	0.8	34.7	0.7	12.8	0.5
	Large fringe metro	50,057	74.2	53.5	0.9	35.7	0.8	10.6	0.5
	Medium metro	43,066	73.2	56.1	1.1	34.1	0.8	9.7	0.6
	Small metro	18,396	70.3	57.4	1.6	32.5	1.2	9.9	0.9
	Nonmetropolitan	34,804	73.0	55.8	1.0	34.5	0.9	9.5	0.5
	Micropolitan	23,352	74.2	56.7	1.2	34.2	1.1	8.9	0.6
	Noncore	11,452	70.7	54.0	1.8	35.0	1.5	10.9	0.9
Language spoken most often at home	English	186,932	74.1	54.4	0.5	35.0	0.4	10.3	0.3
Language spoken most often at home	Other	23,327	53.4	54.3	1.5	29.1	1.1	16.2	1.1
Perceived health status	Excellent/very good/good	182,830	69.6	55.4	0.5	34.7	0.4	9.8	0.3
Perceived health status	Fair/poor	27,491	87.1	49.1	0.9	34.1	0.8	16.5	0.6
Activity limitations^c	Basic activities	27,610	88.0	52.5	1.0	34.5	0.8	12.8	0.6
	Complex activities	16,397	89.2	51.2	1.2	33.5	1.0	15.0	0.8
	Neither basic nor complex activities	178,118	69.1	54.9	0.5	34.6	0.4	10.3	0.3

^a For the percentage estimates, the weights are adjusted for nonresponse based on how many of the four questions had a response.

^b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^c Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^d For more information, see the MEPS entry in Appendix A, Data Sources.

^e Total adult population, age 18 and over, estimated by using the adjusted weight. Numbers may not add to total due to missing values or rounding.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Current as of March 2010

Internet Citation: Table 14_1_1-2: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_1-2.html