Table 14_1_1-3b

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.3b
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,^a by ethnicity, United States, 2006
				Non-Hispanic
		Total		All races		White		Black		Hispanic, all races
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		57.6	0.5	57.9	0.5	57.7	0.6	63.3	1.0	54.2	1.3
Age	18–44	56.1	0.7	56.4	0.7	56.2	0.9	62.3	1.4	53.6	1.5
	45–64	56.7	0.7	57.0	0.7	56.9	0.9	63.4	1.6	52.8	2.3
	65 and over	62.3	1.0	62.4	1.0	61.8	1.1	66.6	2.6	60.6	3.3
Gender	Male	58.5	0.7	59.2	0.7	59.0	0.8	65.5	1.6	52.2	1.8
Gender	Female	56.8	0.6	57.0	0.6	56.7	0.7	61.9	1.3	55.7	1.5
Family income^b	Negative/poor	56.7	1.2	57.4	1.4	55.8	1.9	61.5	2.0	53.0	2.4
	Near poor/low	55.6	1.2	56.2	1.3	55.4	1.5	61.0	2.4	52.2	2.2
	Middle	56.1	0.9	56.8	1.0	56.3	1.1	63.4	1.9	50.2	2.1
	High	59.3	0.8	59.1	0.8	59.3	0.9	66.0	2.4	63.7	2.5
Education^c	Less than high school	58.3	1.1	59.8	1.2	59.6	1.6	64.9	2.0	53.1	1.9
	High school graduate	58.7	0.8	59.4	0.8	59.3	1.0	63.1	1.5	51.3	2.3
	At least some college	56.7	0.6	56.7	0.6	56.5	0.7	62.9	1.7	57.9	2.0
Employment status, ages 18–64	Employed	56.6	0.6	56.9	0.7	56.7	0.8	63.8	1.2	54.1	1.5
Employment status, ages 18–64	Not employed	55.4	1.0	56.0	1.0	55.9	1.3	59.7	2.2	51.1	2.5
Health insurance, ages 18–64	Any private	57.6	0.6	57.7	0.7	57.6	0.8	64.9	1.3	56.2	1.8
	Public only	51.7	1.4	52.6	1.6	49.8	2.2	58.5	2.2	47.5	2.6
	Uninsured	51.3	1.5	51.7	1.9	51.3	2.3	57.9	3.1	49.9	2.8
Health insurance, age 65 and over	Medicare only	62.9	1.9	63.6	1.9	63.3	2.0	64.1	4.2	52.8	6.4
	Medicare and private	62.1	1.3	62.0	1.3	61.5	1.4	67.0	4.2	DSU	DSU
	Medicare and other public	62.6	2.7	62.0	3.3	58.8	4.4	68.4	3.8	64.4	4.1
Residence location^d	Metropolitan	57.6	0.5	58.0	0.5	57.8	0.6	63.2	1.1	54.4	1.3
	Large central metro	57.2	0.9	57.9	1.0	57.5	1.3	63.2	1.6	53.6	1.8
	Large fringe metro	57.7	0.9	58.0	0.9	58.1	1.0	63.9	2.8	53.7	2.5
	Medium metro	56.9	0.9	56.9	0.9	56.4	1.0	64.6	2.6	56.3	2.5
	Small metro	60.4	1.6	60.4	1.7	60.9	1.8	59.1	4.2	59.5	3.9
	Nonmetropolitan	57.3	1.3	57.6	1.3	57.4	1.4	63.5	2.0	51.8	5.8
	Micropolitan	57.0	1.5	57.1	1.5	56.5	1.7	64.6	2.7	55.3	6.7
	Noncore	58.1	1.8	58.5	1.8	59.1	1.8	61.8	3.1	DSU	DSU
Language spoken most often at home	English	58.0	0.5	58.1	0.5	57.7	0.6	63.3	1.0	56.8	2.2
Language spoken most often at home	Other	51.6	1.6	51.8	3.1	55.4	4.9	DSU	DSU	51.4	1.7
Perceived health status	Excellent/very good/good	59.0	0.5	59.3	0.5	59.1	0.6	65.0	1.2	55.2	1.4
Perceived health status	Fair/poor	49.8	1.1	49.8	1.2	49.1	1.4	56.9	2.4	50.2	2.6
Activity limitations^d	Basic activities	53.7	1.0	53.8	1.0	53.3	1.2	60.1	2.3	52.7	3.0
	Complex activities	51.8	1.3	51.7	1.4	50.2	1.6	60.6	2.4	52.6	4.3
	Neither basic nor complex activities	58.5	0.5	58.9	0.6	58.9	0.7	64.2	1.1	54.2	1.3

^a For the percentage estimates, the weights are adjusted for nonresponse based on how many of the four questions had a response.

^b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^c Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^d For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Current as of March 2010

Internet Citation: Table 14_1_1-3b: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_1-3b.html