Table 14_1_1-5a

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.5a
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,^a by race, United States, 2006
				Single race
		Total		White		Black		Asian		NHOPI		AI/AN		Multiple races
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		9.8	0.3	9.5	0.3	10.3	0.5	13.1	1.6	DSU	DSU	15.6	3.7	14.3	3.0
Age	18–44	11.3	0.4	10.9	0.5	11.3	0.9	14.6	2.0	DSU	DSU	DSU	DSU	16.1	4.0
	45–64	9.4	0.4	9.2	0.5	9.2	1.0	12.9	2.6	DSU	DSU	DSU	DSU	DSU	DSU
	65 and over	7.4	0.5	7.1	0.5	9.3	1.3	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Gender	Male	9.4	0.4	8.9	0.4	10.3	1.0	13.2	2.1	DSU	DSU	DSU	DSU	DSU	DSU
Gender	Female	10.1	0.3	9.8	0.4	10.3	0.6	13.1	1.7	DSU	DSU	DSU	DSU	12.2	2.6
Family income^b	Negative/poor	13.4	0.8	13.3	1.1	13.2	1.3	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Near poor/low	12.7	0.7	12.4	0.8	12.9	1.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Middle	11.3	0.6	11.1	0.6	10.1	1.2	20.7	4.0	DSU	DSU	DSU	DSU	DSU	DSU
	High	7.1	0.4	6.9	0.4	6.5	0.9	10.8	2.0	DSU	DSU	DSU	DSU	DSU	DSU
Education^c	Less than high school	12.4	0.7	12.0	0.9	12.0	1.1	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	High school graduate	10.6	0.5	10.0	0.5	12.3	1.0	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	At least some college	8.6	0.4	8.4	0.4	8.0	0.9	11.5	1.7	DSU	DSU	DSU	DSU	DSU	DSU
Employment status, ages 18–64	Employed	9.9	0.3	9.6	0.4	9.9	0.7	14.9	2.0	DSU	DSU	DSU	DSU	13.5	3.3
Employment status, ages 18–64	Not employed	12.3	0.7	12.0	0.8	12.0	1.2	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Health insurance, ages 18–64	Any private	8.9	0.3	8.6	0.4	8.3	0.7	13.2	1.9	DSU	DSU	DSU	DSU	11.7	3.1
	Public only	17.4	1.2	18.2	1.5	14.9	1.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Uninsured	16.2	1.1	16.1	1.3	15.2	2.3	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Health insurance, age 65 and over	Medicare only	7.6	1.0	7.4	1.1	10.7	2.0	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Medicare and private	6.3	0.6	6.3	0.6	6.6	1.6	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Medicare and other public	12.5	1.7	12.2	2.0	12.5	2.8	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Residence location^d	Metropolitan	9.8	0.3	9.5	0.4	10.1	0.6	13.2	1.6	DSU	DSU	DSU	DSU	12.6	3.1
	Large central metro	10.8	0.5	10.5	0.6	10.7	0.9	13.8	2.3	DSU	DSU	DSU	DSU	DSU	DSU
	Large fringe metro	9.3	0.6	8.9	0.6	9.4	1.6	12.7	2.7	DSU	DSU	DSU	DSU	DSU	DSU
	Medium metro	9.7	0.6	9.7	0.7	8.4	1.2	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Small metro	8.7	0.7	8.0	0.6	11.3	1.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Nonmetropolitan	9.6	0.6	9.1	0.7	11.9	1.6	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Micropolitan	10.1	0.7	9.9	0.8	10.5	1.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Noncore	8.7	1.1	7.7	1.2	14.1	3.2	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Language spoken most often at home	English	9.5	0.3	9.3	0.3	10.3	0.6	9.3	1.5	DSU	DSU	15.6	3.9	14.4	3.0
Language spoken most often at home	Other	13.4	1.0	12.1	0.9	DSU	DSU	17.4	2.8	DSU	DSU	DSU	DSU	DSU	DSU
Perceived health status	Excellent/very good/good	8.7	0.3	8.4	0.3	9.1	0.6	11.9	1.5	DSU	DSU	DSU	DSU	13.2	3.0
Perceived health status	Fair/poor	15.9	0.9	15.5	1.0	14.7	1.8	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Activity limitations^d	Basic activities	12.6	0.7	12.6	0.8	11.4	1.1	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Complex activities	15.0	1.0	15.2	1.2	12.6	1.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Neither basic nor complex activities	9.1	0.3	8.7	0.3	9.8	0.6	13.3	1.6	DSU	DSU	DSU	DSU	12.5	3.1

^a For the percentage estimates, the weights are adjusted for nonresponse based on how many of the four questions had a response.

^b Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^c Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^d For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Current as of March 2010

Internet Citation: Table 14_1_1-5a: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_1-5a.html