Table 14_1_1-5d

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.5d
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,^a by education,^b United States, 2006
		Total		Less than high school		High school graduate		At least some college
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		9.8	0.3	12.4	0.7	10.6	0.5	8.6	0.4
Age	18–44	11.2	0.4	14.8	1.0	12.8	0.8	9.6	0.5
	45–64	9.4	0.4	12.6	1.1	10.0	0.7	8.4	0.6
	65 and over	7.3	0.5	9.0	1.0	7.8	0.8	5.9	0.7
Gender	Male	9.4	0.4	12.4	0.9	10.2	0.8	8.1	0.5
Gender	Female	10.1	0.3	12.5	0.9	10.8	0.6	9.0	0.4
Race	White, single race	9.4	0.3	12.0	0.9	10.0	0.5	8.4	0.4
	Black, single race	10.3	0.6	12.0	1.1	12.3	1.0	8.0	0.9
	Asian, single race	13.3	1.6	DSU	DSU	DSU	DSU	11.5	1.7
	NHOPI, single race	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	AI/AN, single race	15.6	3.7	DSU	DSU	DSU	DSU	DSU	DSU
	Multiple races	14.3	3.0	DSU	DSU	DSU	DSU	DSU	DSU
Ethnicity	Non-Hispanic, all races	9.5	0.3	12.3	0.8	10.3	0.5	8.5	0.4
	Non-Hispanic, White	9.1	0.3	11.7	1.0	9.5	0.5	8.3	0.4
	Non-Hispanic, Black	10.3	0.6	11.8	1.1	12.5	1.0	7.9	0.8
	Hispanic, all races	12.1	0.7	12.8	1.2	13.8	1.5	10.0	1.0
Family income^c	Negative/poor	13.2	0.8	12.0	1.1	14.7	1.4	13.1	1.6
	Near poor/low	12.7	0.7	14.4	1.1	12.7	1.0	11.3	1.1
	Middle	11.3	0.6	12.5	1.3	11.4	0.8	10.9	0.8
	High	7.1	0.4	9.8	1.7	7.3	0.6	6.8	0.4
Employment status, ages 18–64	Employed	9.9	0.3	14.4	1.0	10.9	0.6	8.7	0.4
Employment status, ages 18–64	Not employed	12.1	0.7	13.2	1.2	12.9	1.1	10.9	1.0
Health insurance, ages 18–64	Any private	8.8	0.3	10.8	1.1	9.3	0.6	8.4	0.4
	Public only	17.3	1.2	16.8	1.6	17.9	1.6	17.1	2.1
	Uninsured	16.3	1.1	17.6	1.9	17.2	2.0	14.0	1.8
Health insurance, age 65 and over	Medicare only	7.5	1.0	8.9	1.6	6.3	1.2	7.8	2.2
	Medicare and private	6.3	0.6	7.0	1.4	8.4	1.2	4.5	0.7
	Medicare and other public	12.8	1.7	12.8	2.4	DSU	DSU	DSU	DSU
Residence location^d	Metropolitan	9.8	0.3	12.4	0.8	10.8	0.5	8.6	0.4
	Large central metro	10.7	0.5	12.9	1.2	13.3	1.1	9.0	0.6
	Large fringe metro	9.3	0.6	13.5	1.8	9.4	0.8	8.4	0.7
	Medium metro	9.6	0.6	10.7	1.5	10.4	0.9	8.9	0.8
	Small metro	8.7	0.7	12.1	2.0	9.0	1.3	7.5	0.9
	Nonmetropolitan	9.6	0.6	12.6	1.3	9.5	1.0	8.3	0.6
	Micropolitan	10.1	0.7	13.0	1.3	10.7	1.1	8.3	0.8
	Noncore	8.7	1.1	11.9	2.2	6.9	1.5	8.3	1.3
Language spoken most often at home	English	9.5	0.3	12.5	0.8	10.3	0.5	8.3	0.4
Language spoken most often at home	Other	13.4	1.0	12.3	1.4	15.3	1.9	13.6	1.9
Perceived health status	Excellent/very good/good	8.7	0.3	11.3	0.8	9.3	0.5	7.8	0.3
Perceived health status	Fair/poor	15.9	0.9	15.2	1.2	16.4	1.5	15.9	1.3
Activity limitations^d	Basic activities	12.7	0.7	13.6	1.3	12.6	1.1	12.2	1.1
	Complex activities	14.9	1.0	13.3	1.3	15.1	1.6	16.1	1.8
	Neither basic nor complex activities	9.1	0.3	11.8	0.8	9.9	0.5	8.1	0.3

^a For the percentage estimates, the weights are adjusted for nonresponse based on how many of the four questions had a response.

^b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^c Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^d For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Current as of March 2010

Internet Citation: Table 14_1_1-5d: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_1-5d.html