Table 14_1_1-7

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.7
Composite measure: Adults who had a doctor's office or clinic visit in the last 12 months whose health providers listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicare managed care, by State, 2007 and 2008
 20082007
StatePercentSEPercentSE
Alabama77.51.175.71.3
Arizona70.30.770.61.0
Arkansas75.71.877.22.5
California72.00.472.00.6
Colorado75.50.973.51.6
Connecticut76.41.575.02.2
Delaware72.53.373.78.7
District of Columbia76.04.778.03.8
Florida72.60.474.10.6
Georgia73.61.574.51.7
Hawaii75.01.376.41.6
Idaho75.21.973.02.1
Illinois77.70.978.01.2
Indiana76.91.077.11.6
Iowa75.51.971.35.3
Kansas78.42.373.91.8
Kentucky74.01.375.41.5
Louisiana75.81.279.51.5
Maine76.12.479.32.2
Maryland74.91.576.01.5
Massachusetts77.30.878.31.3
Michigan77.01.376.61.5
Minnesota75.40.875.01.4
Mississippi73.64.0DNCDNC
Missouri75.70.973.21.3
Montana77.04.379.72.1
Nebraska77.31.974.82.1
Nevada67.81.170.22.3
New Jersey75.31.075.51.4
New Mexico75.11.475.61.6
New York74.90.475.40.6
North Carolina75.51.277.81.6
Ohio75.70.674.70.9
Oklahoma73.91.573.81.7
Oregon73.20.873.11.0
Pennsylvania77.60.478.50.6
Puerto Rico79.30.581.70.8
Rhode Island80.81.380.91.6
South Carolina77.22.5DNCDNC
South Dakota76.82.9DNCDNC
Tennessee77.11.076.31.3
Texas74.50.676.40.9
Utah72.01.673.11.5
Virginia80.62.375.72.5
Washington74.01.074.31.4
West Virginia76.51.681.62.1
Wisconsin77.71.078.01.2

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

 

Current as of March 2010
Internet Citation: Table 14_1_1-7: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_1-7.html