Table 14_1_1-8

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.8
Composite measure: Adults who had a doctor's office or clinic visit in the last 12 months whose health providers listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicare fee for service, by State, 2007 and 2008
 20082007
StatePercentSEPercentSE
Alabama75.01.875.21.6
Alaska73.62.674.92.4
Arizona69.92.271.71.9
Arkansas71.52.475.12.2
California73.01.072.01.1
Colorado71.32.674.52.2
Connecticut78.62.373.62.2
Delaware77.42.378.02.2
District of Columbia77.42.775.12.4
Florida71.41.172.51.1
Georgia73.91.671.51.6
Hawaii77.32.677.42.3
Idaho74.92.572.72.6
Illinois75.21.2DNCDNC
Indiana76.01.674.91.5
Iowa73.22.374.52.4
Kansas74.82.476.12.4
Kentucky75.52.073.01.8
Louisiana76.62.276.81.9
Maine74.72.476.92.3
Maryland74.31.974.91.6
Massachusetts77.11.775.11.6
Michigan75.31.375.01.2
Minnesota76.12.277.42.3
Mississippi76.82.476.52.4
Missouri73.91.872.01.7
Montana75.02.475.52.5
Nebraska71.82.572.72.5
Nevada74.62.773.82.5
New Hampshire74.42.574.22.4
New Jersey71.91.673.61.4
New Mexico78.12.771.52.5
New York74.71.274.71.0
North Carolina74.01.474.31.4
North Dakota70.72.770.82.7
Ohio74.81.273.61.2
Oklahoma73.82.369.92.2
Oregon71.52.772.12.6
Pennsylvania74.81.376.71.2
Puerto Rico72.83.380.22.3
Rhode Island79.42.477.82.3
South Carolina74.22.077.71.7
South Dakota73.12.573.42.7
Tennessee78.51.774.61.6
Texas74.21.174.11.1
Utah69.72.768.72.8
Vermont78.92.374.52.4
Virgin Islands78.32.779.62.4
Virginia72.81.674.81.4
Washington76.91.970.01.8
West Virginia73.12.473.92.3
Wisconsin72.81.975.11.6
Wyoming72.42.571.02.5

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

 

Current as of March 2010
Internet Citation: Table 14_1_1-8: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_1-8.html