Table 14_1_3-5a 2009 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 14_1_3.5aAdults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them, by race, United States, 2006 Single race TotalWhiteBlackAsianNHOPIAI/ANMultiple racesPopulation groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSETotal 9.40.39.20.49.10.711.21.8DSUDSUDSUDSU14.13.1Age18–4410.80.510.70.610.61.111.92.4DSUDSUDSUDSU15.84.245–649.00.58.90.67.81.011.23.0DSUDSUDSUDSUDSUDSU65 and over7.00.66.90.77.21.6DSUDSUDSUDSUDSUDSUDSUDSUGenderMale8.70.58.50.58.41.09.42.1DSUDSUDSUDSUDSUDSUFemale9.90.49.70.59.50.812.52.2DSUDSUDSUDSU11.92.9Family incomeaNegative/poor12.80.912.91.211.51.5DSUDSUDSUDSUDSUDSUDSUDSUNear poor/low11.50.811.30.912.31.5DSUDSUDSUDSUDSUDSUDSUDSUMiddle10.80.710.70.78.41.319.94.6DSUDSUDSUDSUDSUDSUHigh7.10.57.00.55.81.18.22.1DSUDSUDSUDSUDSUDSUEducationbLess than high school11.50.811.21.012.11.4DSUDSUDSUDSUDSUDSUDSUDSUHigh school graduate9.70.59.10.611.61.6DSUDSUDSUDSUDSUDSUDSUDSUAt least some college8.50.48.60.56.00.89.51.9DSUDSUDSUDSUDSUDSUEmployment status, ages 18–64Employed9.50.49.20.59.40.813.22.2DSUDSUDSUDSU15.73.8Not employed11.90.912.51.09.61.3DSUDSUDSUDSUDSUDSUDSUDSUHealth insurance, ages 18–64Any private8.60.48.50.47.40.811.11.9DSUDSUDSUDSU11.53.3Public only16.01.417.11.813.61.7DSUDSUDSUDSUDSUDSUDSUDSUUninsured15.31.315.31.613.82.4DSUDSUDSUDSUDSUDSUDSUDSUHealth insurance, age 65 and overMedicare only8.11.48.01.5DSUDSUDSUDSUDSUDSUDSUDSUDSUDSUMedicare and private5.80.75.80.8DSUDSUDSUDSUDSUDSUDSUDSUDSUDSUMedicare and other public10.31.810.82.4DSUDSUDSUDSUDSUDSUDSUDSUDSUDSUResidence locationcMetropolitan9.20.49.10.48.70.711.01.8DSUDSUDSUDSU11.03.1 Large central metro9.70.510.10.78.51.09.62.2DSUDSUDSUDSUDSUDSU Large fringe metro8.80.78.60.77.51.712.43.3DSUDSUDSUDSUDSUDSU Medium metro9.30.89.20.89.21.8DSUDSUDSUDSUDSUDSUDSUDSU Small metro8.80.78.00.812.61.8DSUDSUDSUDSUDSUDSUDSUDSUNonmetropolitan10.10.89.50.912.02.5DSUDSUDSUDSUDSUDSUDSUDSU Micropolitan10.61.110.41.3DSUDSUDSUDSUDSUDSUDSUDSUDSUDSU Noncore9.01.37.71.315.33.6DSUDSUDSUDSUDSUDSUDSUDSULanguage spoken most often at homeEnglish9.20.39.10.49.10.76.61.6DSUDSUDSUDSU14.23.1Other11.91.110.51.1DSUDSU16.32.9DSUDSUDSUDSUDSUDSUPerceived health statusExcellent/very good/good8.30.38.20.48.00.89.61.6DSUDSUDSUDSU13.83.4Fair/poor15.51.015.31.213.51.9DSUDSUDSUDSUDSUDSUDSUDSUActivity limitationscBasic activities11.80.812.11.08.51.3DSUDSUDSUDSUDSUDSUDSUDSUComplex activities13.81.214.71.49.01.5DSUDSUDSUDSUDSUDSUDSUDSUNeither basic nor complex activities8.70.38.50.49.00.711.01.7DSUDSUDSUDSU12.73.6a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.c For more information, see the MEPS entry in Appendix A, Data Sources.DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey. Current as of March 2010 Internet Citation: Table 14_1_3-5a: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_3-5a.html