Table 14_1_3-7

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.7
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers listened carefully to them, Medicare managed care, by State, 2007 and 2008
 20082007
StatePercentSEPercentSE
Alabama80.11.077.71.3
Arizona72.10.773.40.9
Arkansas77.31.879.42.5
California74.30.475.10.6
Colorado77.40.875.41.7
Connecticut80.31.378.32.1
Delaware71.93.360.09.6
District of Columbia78.44.681.23.6
Florida73.30.474.10.6
Georgia76.91.476.91.6
Hawaii79.01.278.41.6
Idaho75.61.972.22.1
Illinois77.71.078.51.2
Indiana77.11.078.81.6
Iowa76.01.968.45.6
Kansas78.22.375.01.8
Kentucky74.51.377.21.5
Louisiana76.21.280.71.5
Maine78.12.379.92.1
Maryland76.51.574.41.5
Massachusetts78.60.877.11.3
Michigan77.61.377.21.5
Minnesota77.90.875.31.4
Mississippi75.23.9DNCDNC
Missouri76.20.973.01.3
Montana80.24.278.72.1
Nebraska78.11.976.52.0
Nevada67.91.168.12.3
New Jersey75.81.075.41.4
New Mexico77.61.476.81.6
New York75.60.476.80.6
North Carolina78.51.278.11.5
Ohio76.80.674.41.0
Oklahoma76.71.472.71.7
Oregon75.00.773.81.0
Pennsylvania78.90.479.80.6
Puerto Rico84.40.585.00.8
Rhode Island81.51.382.31.6
South Carolina79.82.3DNCDNC
South Dakota73.43.0DNCDNC
Tennessee78.90.977.31.3
Texas75.40.675.70.9
Utah75.71.673.91.5
Virginia80.32.475.52.5
Washington76.61.075.41.4
West Virginia77.81.682.22.1
Wisconsin79.21.079.31.1

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

 

Current as of March 2010
Internet Citation: Table 14_1_3-7: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_3-7.html