Table 14_1_3-7

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.7
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers listened carefully to them, Medicare managed care, by State, 2007 and 2008
	2008		2007
State	Percent	SE	Percent	SE
Alabama	80.1	1.0	77.7	1.3
Arizona	72.1	0.7	73.4	0.9
Arkansas	77.3	1.8	79.4	2.5
California	74.3	0.4	75.1	0.6
Colorado	77.4	0.8	75.4	1.7
Connecticut	80.3	1.3	78.3	2.1
Delaware	71.9	3.3	60.0	9.6
District of Columbia	78.4	4.6	81.2	3.6
Florida	73.3	0.4	74.1	0.6
Georgia	76.9	1.4	76.9	1.6
Hawaii	79.0	1.2	78.4	1.6
Idaho	75.6	1.9	72.2	2.1
Illinois	77.7	1.0	78.5	1.2
Indiana	77.1	1.0	78.8	1.6
Iowa	76.0	1.9	68.4	5.6
Kansas	78.2	2.3	75.0	1.8
Kentucky	74.5	1.3	77.2	1.5
Louisiana	76.2	1.2	80.7	1.5
Maine	78.1	2.3	79.9	2.1
Maryland	76.5	1.5	74.4	1.5
Massachusetts	78.6	0.8	77.1	1.3
Michigan	77.6	1.3	77.2	1.5
Minnesota	77.9	0.8	75.3	1.4
Mississippi	75.2	3.9	DNC	DNC
Missouri	76.2	0.9	73.0	1.3
Montana	80.2	4.2	78.7	2.1
Nebraska	78.1	1.9	76.5	2.0
Nevada	67.9	1.1	68.1	2.3
New Jersey	75.8	1.0	75.4	1.4
New Mexico	77.6	1.4	76.8	1.6
New York	75.6	0.4	76.8	0.6
North Carolina	78.5	1.2	78.1	1.5
Ohio	76.8	0.6	74.4	1.0
Oklahoma	76.7	1.4	72.7	1.7
Oregon	75.0	0.7	73.8	1.0
Pennsylvania	78.9	0.4	79.8	0.6
Puerto Rico	84.4	0.5	85.0	0.8
Rhode Island	81.5	1.3	82.3	1.6
South Carolina	79.8	2.3	DNC	DNC
South Dakota	73.4	3.0	DNC	DNC
Tennessee	78.9	0.9	77.3	1.3
Texas	75.4	0.6	75.7	0.9
Utah	75.7	1.6	73.9	1.5
Virginia	80.3	2.4	75.5	2.5
Washington	76.6	1.0	75.4	1.4
West Virginia	77.8	1.6	82.2	2.1
Wisconsin	79.2	1.0	79.3	1.1

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Current as of March 2010

Internet Citation: Table 14_1_3-7: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_3-7.html