Table 14_1_3-8

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.8
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers listened carefully to them, Medicare fee for service, by State, 2007 and 2008
	2008		2007
State	Percent	SE	Percent	SE
Alabama	76.6	1.8	76.3	1.6
Alaska	72.9	2.7	77.5	2.4
Arizona	70.5	2.2	72.9	1.8
Arkansas	74.9	2.3	76.7	2.2
California	74.1	1.0	73.5	1.1
Colorado	72.5	2.6	75.3	2.2
Connecticut	79.0	2.3	70.9	2.3
Delaware	78.9	2.3	77.4	2.2
District of Columbia	79.5	2.6	75.2	2.4
Florida	72.5	1.1	73.6	1.1
Georgia	76.9	1.5	72.7	1.6
Hawaii	77.8	2.6	79.8	2.2
Idaho	74.6	2.5	72.5	2.6
Illinois	76.2	1.2	DNC	DNC
Indiana	78.1	1.5	76.3	1.5
Iowa	77.2	2.2	74.0	2.5
Kansas	77.0	2.3	79.0	2.3
Kentucky	78.5	1.9	75.6	1.8
Louisiana	78.2	2.2	77.2	1.9
Maine	77.2	2.3	77.4	2.2
Maryland	76.3	1.8	75.7	1.6
Massachusetts	77.5	1.7	75.2	1.6
Michigan	77.5	1.3	77.0	1.2
Minnesota	76.5	2.2	77.7	2.3
Mississippi	76.4	2.4	77.3	2.4
Missouri	75.7	1.8	73.3	1.7
Montana	74.5	2.4	75.9	2.5
Nebraska	72.6	2.5	76.0	2.5
Nevada	73.8	2.7	74.1	2.5
New Hampshire	79.3	2.3	73.4	2.4
New Jersey	73.0	1.6	74.1	1.4
New Mexico	80.8	2.5	73.6	2.4
New York	75.4	1.1	75.2	1.0
North Carolina	76.3	1.4	75.5	1.3
North Dakota	74.7	2.5	71.5	2.7
Ohio	76.4	1.2	75.0	1.1
Oklahoma	75.3	2.2	71.5	2.2
Oregon	71.3	2.7	76.7	2.4
Pennsylvania	76.8	1.3	78.0	1.1
Puerto Rico	77.7	3.1	84.3	2.1
Rhode Island	80.5	2.4	77.9	2.3
South Carolina	75.5	2.0	79.2	1.6
South Dakota	75.5	2.5	75.9	2.6
Tennessee	80.2	1.6	77.3	1.6
Texas	74.8	1.1	74.7	1.1
Utah	72.1	2.6	70.5	2.7
Vermont	79.7	2.2	76.1	2.4
Virgin Islands	80.9	2.6	80.1	2.4
Virginia	73.5	1.6	75.1	1.4
Washington	77.2	1.9	71.8	1.8
West Virginia	74.4	2.4	75.2	2.2
Wisconsin	74.4	1.9	76.2	1.6
Wyoming	72.6	2.5	72.3	2.5

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Current as of March 2010

Internet Citation: Table 14_1_3-8: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_3-8.html